BKW Energie AG
Ostermundigen
Business Process Engineer (all)
- 20 October 2026
- 80 – 100%
- Permanent position
- German (Fluent), French (Intermediate)
About the job
Workload 80-100%
Location Ostermundigen
You actively shape the further development of our process landscape and process governance. Together with the specialist departments, you question existing procedures, advance improvements in process and quality management, and ensure more efficient processes and a better customer experience.
We do not wish to receive enquiries from personnel service providers.
Location Ostermundigen
You actively shape the further development of our process landscape and process governance. Together with the specialist departments, you question existing procedures, advance improvements in process and quality management, and ensure more efficient processes and a better customer experience.
Business Process Engineer (all)
Your field of activity
- Together with the specialist departments, you further develop the process governance and process architecture of BKW Power Grid and promote the clear design and uniform application of existing process roles, standards and structures
- You analyse existing end-to-end processes, identify improvement potentials and develop solutions that simplify procedures, increase efficiency and improve the customer experience
- You further develop the continuous improvement process (CIP) with proven methods and promote a culture in which improvements are anchored in the long term
- Together with the specialist departments, you define meaningful process indicators (KPIs), check the effectiveness of implemented measures and derive further need for action
- In cross-departmental projects, you bring together different perspectives, moderate workshops and support process owners and teams in implementing changes
- In quality management, you plan and conduct internal audits, accompany improvement measures and check their long-term effectiveness
Your profile
- Completed university degree in business, engineering or natural sciences or a comparable education
- Several years of experience in process and quality management as well as ideally knowledge in the energy sector
- Sound knowledge and practical experience in process analysis, process governance and optimisation methods such as Lean Management, Six Sigma and CIP
- Experience in cross-departmental projects, workshop moderation and collaboration with different specialist departments
- Analytical, conceptual and solution-oriented working style as well as preferably experience with internal audits
- Initiative, willingness to shape, holistic thinking as well as very good German and good French skills
We do not wish to receive enquiries from personnel service providers.
Questions about the application
Bianca Wisner
Head of Recruiting
bianca.wisner@bkw.ch
Questions about the position
Apply online at bkw.com/jobs