Customer Advisor Health Insurance (VBV) / Health Insurance Advisor (AFA)

Your tasks:

• Telephone advice for insured persons and interested parties in German and French (inbound)
• Providing information on various questions from all contact persons via telephone, chat & e-mail
• Ensuring high customer satisfaction
• Continuous monitoring of open pending matters
• Possible administrative and coordinative activities

Your profile:

• Completed VBV training in insurance (Intermédiaire d'assurance AFA)
• Training as a commercial clerk or training in customer service
• Confident German and good French skills in spoken and written form
• High customer and service orientation
• Strong communication skills

What you can expect:

• A varied role in a motivated team
• Internal and external training
• Career opportunities within the company
• Try & Hire employment with the option of a permanent position

Are you interested? Then contact Arian Sakiri today - Telephone: 044 931 40 84 or via e-mail ( sakiri@workmanagement.ch ). I will be happy to provide you with further details.