Customer Service Internship (60-100%)

About the job

job advertisement

Customer Service Internship (60-100%)

Would you like to gain insight into a young, fast-growing eCommerce company and gain initial experience in after-sales and customer service? Then you are exactly right with us! We are looking for reliable and flexible employees who have a feel for business processes, enjoy working in a young, dynamic team, and want to help advance our company.

Your main tasks

You will gain insight into the following areas:

After Sales / Customer Service

• You support customers by phone and email
• You act as an interface between customers and our internal departments such as purchasing, logistics, and IT
• You contribute to optimising the customer experience by evaluating and analysing customer feedback
• You independently handle customer correspondence with high service quality
• You coordinate service requests with our customers and suppliers
• You optimise and define processes for the smooth handling of customer enquiries

Your profile

• You want to show full commitment and take responsibility
• You have a strong interest in eCommerce
• You are enthusiastic about customer service
• You are reliable
• You possess basic technical understanding
• Very good oral and written communication skills in German and English (French and Italian are an advantage)
• Ability to work independently and in a team
• You are proficient in MS Office programmes
• You are available on Monday and Tuesday

We offer

• A young, collegial, dynamic, and motivated team
• Exciting insight into a growing company in eCommerce
• Your own area of responsibility with scope for action and decision-making
• The opportunity to contribute your own ideas
• Competent support
• Flexible working days & home office
• Possibility of permanent employment

About us

Digt is a fast-growing company in the e-commerce sector. We identify, activate, and nurture communities and constantly find new ways to create value for our partners. For some time now, we have been operating Brands for Employees, the leading platform for employee benefits. With Brands for Students, we have launched a platform with offers for students and pupils. In cooperation with the Swiss cantonal banks, we also operate the portal Weeklydeals.ch as well as myshop.20min.ch with exclusive offers for members of the 20 Minuten community. Additionally, we have recently been offering unbeatable deals in cooperation with Twint.

Workplace: 8108 Dällikon

Start: Immediately or by arrangement

Are you interested?

Send us your application including CV, work certificates, and diplomas and tell us why you are the right person for this position.

We look forward to your application!

Apply now!