Commercial Employee Sales Internal Service (m/f/d) at the Lucerne Location

About the job

Company Description

About 5,000 visionaries, doers and partners worldwide work within the WAREMA Group corporate network on sophisticated technical solutions for the areas of sun & living spaces as well as plastics & engineering.

The WAREMA brand stands for innovative, custom-made sun protection systems that guarantee a pleasant indoor climate and relaxed outdoor living moments. Just as much value as we place on the quality of our products, we also place on our working environment in this modern family business. You can rely on that with the leading SunLightManager!

WAREMA Switzerland GmbH, with a team of over 50 dedicated employees, stands for direct market proximity and continuous growth. With four service centres, we guarantee our customers local presence throughout Switzerland. We value first-class project execution, rapid service deployments and are a reliable partner for our specialist trade customers.

Job Description

• You process customer enquiries, offers and order placements from our specialist trade customers throughout Switzerland.
• You are responsible for the technical clarification and commercial processing of customer enquiries.
• You take on the commercial and technical calculation and preparation of offers, as well as general customer correspondence.
• Close coordination and collaboration with our specialist trade field service.
• Your responsibilities include receivables and complaints management as well as invoice verification and credit note creation.
• You undertake other general office tasks and administrative duties.
• Additionally, you maintain customer master data in our CRM system.

Qualifications

• You have completed a technical or commercial training.
• Commercial professional experience is essential; several years of experience in internal sales or technical support is an advantage.
• You speak and write fluent German.

• French language skills at least level B1.

• You impress with strong team and communication skills, high commitment and service understanding in direct customer contact.
• A customer- and service-oriented systematic working method as well as organisational skills are natural to you.
• You have a technical affinity.
• Knowledge of MS Office applications rounds off your profile; CRM and ERP knowledge is desirable.

Additional Information

Do you recognise yourself in the tasks and the desired profile?
We look forward to meeting you in person!

We offer you:

• A modern workplace in a friendly team as well as challenging and varied activities.
• Our comprehensive induction and product training in our in-house WAREMA Academy provide the best conditions for a successful start. Of course, experienced colleagues will accompany you during the induction.
• We offer a function-oriented remuneration, market-appropriate social benefits, 5 weeks of holiday and free parking spaces.
• You benefit from flexible working hours with the possibility of home office after comprehensive induction.
• We meet at eye level and maintain an open and trusting interaction.

We look forward to your application!

Christine Rakowsky

+49 9391/20-4243