Customer Service Manager 100% (m/f/d)

What is my role?

• Overall responsibility for customer service

• Organisational and operational leadership of an experienced and efficient service team

• Responsibility for the sustainable success of the service organisation

• Ensuring customer satisfaction

• Active support in the deployment planning of service technicians

• Monitoring of service reports

• Decision-making and control of billing to the customer

• Central contact person for all customer concerns in customer service

• Link between the company and its customers

What do I need to be successful?

• Technical basic training as a polymechanic or automation technician with commercial further education

• Decisive and customer-oriented leadership personality

• Good manners and experience in a comparable position within the machinery industry

• Structured working method, reliability and the ability to set priorities correctly

What are my benefits?

• Thorough introduction and support in the task by long-standing and very competent team members

• Interesting, varied and responsible activity

• Modernly equipped workplace

• Attractive employment conditions

Languages
German: C2 - Native level
French: B2 - Very good
English: an advantage
Italian: an advantage

Workplace
Lenzburg

Vacancy number
VA-F9C-LZH