Helsana Versicherungen AG
Bern & Homeoffice
Back Office Clerk (f) 80-100%
- 04 August 2026
- 80 – 100%
- Permanent position
- CHF 69 600 - 85 000 /year
- German (Fluent), French (Fluent), Italian (Fluent)
- Bern & Homeoffice
About the job
You score points with your sense of responsibility and want to contribute your talents in a collegial environment? The 14-member team of Alexandra, at our subsidiary HMS, is looking forward to a new Back Office Clerk (f).
Back Office Clerk (f) 80-100%
You score points with your sense of responsibility and want to contribute your talents in a collegial environment? The 14-member team of Alexandra, at our subsidiary HMS, is looking forward to a new Back Office Clerk (f).
What to expect
- Processing and triage of letter and email correspondence
- Operating the central telephone line in German as well as in French or Italian during business hours
- Maintenance and processing of digital medical case files including pending tasks
- Independently obtaining information for case processing (written and oral)
- Completed commercial vocational training and/or professional experience in the administrative field
- Excellent written and spoken German skills, very good French and/or Italian skills
- Quick comprehension and enjoyment of written and telephone customer contact
- Committed empathetic personality with a high awareness of quality and responsible handling of sensitive data
- Very good IT and MS Office skills, openness to new software
What you bring
Do you have questions about the application process?
Nadja Kuonen HR Consultant 058 340 62 67 Job ID: 34505
Excellent employer
Helsana is repeatedly recognised in the areas of health promotion, recruiting quality, and work-life balance.