Universitätsspital Zürich
Zürich
Junior Application Specialist: ServiceNow 50%
- 29 July 2026
- 50%
- Permanent position
- German (Fluent), English (Fluent)
- 8600 Zürich
About the job
Start your career in the ServiceNow environment and actively shape the future of modern IT processes! You can expect a versatile role with real development opportunities, exciting projects, and targeted support through certifications. Become part of a motivated team that values innovation, flexibility, and personal development.
The University Hospital Zurich is one of the largest hospitals in Switzerland. Our over 8,600 employees and around 700 trainees are committed daily to the well-being of our patients.
The University Hospital Zurich is one of the largest hospitals in Switzerland. Our over 8,600 employees and around 700 trainees are committed daily to the well-being of our patients.
Junior Application Specialist: ServiceNow 50%
by arrangement
Your main tasks
- Ensuring the operation and availability of ServiceNow according to the service level
- Continuous development and optimisation of existing ServiceNow solutions
- Regular coordination with platform and process owners as well as managers to develop suitable solutions for different needs and goals
- Operational management, coordination, and communication with the external implementation partner and external service providers
- Supporting service owners and catalog editors according to technical possibilities
- Planning, reviewing, testing, and implementing release upgrades in ServiceNow
- Implementing various strategically important projects, always focusing on the user experience
Your profile
- You have at least 2 years of experience in IT application operations and want to specialise in the ServiceNow area
- You see your strengths and development goals in optimising IT processes through workflows
- You are able to develop solutions holistically, are very capable of learning, and quickly recognise connections
- You enjoy communicating with customers and have a confident manner
- You plan your tasks sensibly, prioritise them consistently, and thus ensure guaranteed services
- You are a team player, like to take responsibility, and are characterised by a strong customer orientation
- Very good German and English skills, both spoken and written
Our benefits
We offer you a varied and interesting role in a small, committed team with flat hierarchies. Besides operational tasks, you have the opportunity to implement your own projects from A to Z and thereby specifically optimise the daily work of our employees. In addition to experience in practical application operations, you will receive training for the ServiceNow certificates CSA and CIS with us. Afterwards, workflow-specific further training such as JavaScript and interface management will follow.
Benefit from a modern work infrastructure, attractive employment conditions, and a wide range of training and development opportunities. A good work-life balance is important to us. Therefore, we offer you flexible working hours as well as the possibility to work from home.
Benefit from a modern work infrastructure, attractive employment conditions, and a wide range of training and development opportunities. A good work-life balance is important to us. Therefore, we offer you flexible working hours as well as the possibility to work from home.
University Hospital Zurich
8600 Zurich
8600 Zurich