Deputy Front Office Manager (m/f)

About the job

Company Description

Four and a half stars and 14 GaultMillau points are awarded to us by the jurors, as well as top ranks in the most important Swiss hotel ratings. That pleases us. But more important to us is the applause of the guests themselves. We achieve all this only with your radiance, your joy in the profession, your professionalism and your love of detail. We offer a friendly atmosphere and the opportunity for further development. We uphold values and at the same time keep up with the times.

With three restaurants offering a total of 100 seats, we cover a diverse culinary range.

In short: We are the perfect place for you.

We are proud to be one of the 580 members of Relais & Châteaux, an association of independent hotel and restaurant owners worldwide.

Job Description

Deputy Front Office Manager

Continuous working hours without room hour

Workload 60% - 100% freely selectable

You represent the Front Office management during their absence.

You take co-responsibility for the smooth running of the Front Office.

You handle reservations. In doing so, you also pursue the goal of optimal occupancy for the spa, restaurant and hotel.

You are heavily involved in the back office and ensure smooth operations there.

You are interested in revenue management and want to further advance the ongoing digitalisation and management of the booking platforms.

Qualifications

• You are co-responsible for ensuring a high quality standard and want to gain initial experience in a leadership role without immediately bearing the main responsibility. You enjoy contact with people.
• Sales flair, friendliness, resilience and a high awareness of quality are among your strengths, as well as good foreign language skills in English and French.
• Your mother tongue is German.
• You have a commercial education and/or have attended a hotel management school and already have hotel reception experience.

Additional Information

• Discounts on purchases via Swibeco
• 50% discount on all consumptions in the in-house restaurant
• Friends & Family rates for overnight stays at the Bellevue
• Attractive overnight offer from Euro 150 in the worldwide hotels of Relais & Châteaux
• Free summer subscription on the mountain railways of the destination
• Cost contribution for German courses
• Use of the spa facilities at certain times
• Participation in the hotel’s own movement and sports programme
• Participation in guided meditation and mindfulness exercises for our guests
• Daily healthy full board
• Accommodation in lodgings subject to availability
• Varied sports and leisure activities in the region
• Good accessibility from Adelboden (1 hour by car from Bern)