Office Assistant and Applications

The projects, operations and data warehouse sector plays a fundamental role within the General Directorate of Taxation by facilitating the implementation of IT tools. Comprising around thirty dedicated collaborators, the team actively contributes to optimising internal processes and improving the efficiency of our service to the public. 

In close collaboration with the State IT service, the role of the projects sector extends from gathering business requirements to their specifications, supporting development teams through to testing. The projects sector also coordinates all information system operations and the implementation of reporting tools.

By joining the projects, operations and data warehouse sector as an office assistant and applications support, you will become part of the Planning and Operations domain. You will provide assistance and support to users on office tools and become a key player in managing application access.

You will support the domain manager in quality control activities (completeness and compliance) of tax letters produced daily at the Vaud State printing centre, and contribute to the development of templates.

• Provide support and advice to users on the proper use of their workstation and office environment.

• Contribute to the security and management of internal and external application access rights.

• Assist the domain manager in monitoring the production of letters (quality control of print outputs).

• Carry out occasional tasks.

• Federal VET Diploma with professional maturity or ES diploma in computer science or business informatics 

• Optional certification: Microsoft Office Specialist (MOS)

• Optional certification: ITIL Foundation (request and incident management)

• Successful initial experience in a similar position, either in user support or in designing letter templates

• Proficiency in office software and the Adobe suite, notably InDesign and Acrobat Pro
• Ability to diagnose simple to medium problems and guide users

Disclosure of any criminal record is required for this position.

Join us and contribute to the smooth running of the State in a meaningful role!
For more information, the specifications are available here .
Any questions? Ms Sandrine Pernet, Head of the Planning and Operations domain, will be happy to assist you at 021 316 28 41.

With nearly a thousand collaborators, the General Directorate of Taxation (DGF) brings together the Cantonal Tax Administration and the Land Registry. Our missions are essential to the smooth running of the State and include, among others, taxing taxpayers and collecting tax revenues that represent more than half of the Vaud State budget. We thus contribute indirectly to education, social security, health, transport and many other public services. Moreover, with the Land Registry, we record and disseminate all information relating to ownership and land rights of plots and buildings.

By joining the DGF, you will discover a varied, dynamic environment with a strong commitment to being close to the population.

To learn more about our benefits, visit our Employer State page.