AMAG Group
Bern
Customer Service Advisor 70% (m/f/d)
- 05 August 2026
- 70%
- Permanent position
- German (Fluent), English (Intermediate)
About the job
We move and inspire people. Simply. Sustainably. Ahead.
AMAG Services AG is a service company within the AMAG Group, active in various areas of mobility. These include car rental, valet parking, limousine service, carsharing, and car parks. At over 90 locations, around 600 employees ensure daily that our customers enjoy competent advice and top service.Are you keen to work in a dynamic team and inspire our customers with your charm and energy?
Then come to us!
We are looking for a motivated person for our Europcar station at Laupenstrasse, BE, who enjoys customer contact, is flexible, and willing to work at weekends.
Customer Service Advisor 70% (m/f/d)
How we inspire you
- Special conditions for vehicle purchase and service: For you and your family - because we know how important mobility is
- Travel with discounts: Worldwide cheaper travel with Europcar
Life long learning: We contribute to your further training - boost your career! - Convenient arrival: We offer you free parking directly on site so you can arrive comfortably and stress-free
- Stylish and professional: Our workwear is uniform and stylishly designed to ensure a professional appearance
What you can achieve with us
- Customer magic: You advise our customers in multiple languages at the counter or by phone and take care of written correspondence. Your friendly manner and communication skills make every contact a positive experience
- Reservation expert: You take reservations, prepare rental contracts, and settle them. With your organisational talent, you ensure everything runs smoothly
- Vehicle expert: You explain the vehicles and their equipment to customers upon handover. Your technical knowledge and enthusiasm for cars make every handover a highlight
- Care hero: You assist with cleaning and preparing rental vehicles. Your eye for detail ensures our vehicles are always in top condition
- Sales professional: You recognise customer needs and actively use opportunities for additional sales, upselling, and cross-selling of our products and services - ensuring a perfect overall customer experience and strengthening our business success
What you bring with you
- Customer champion: Joy and experience in direct customer contact as well as confident use of MS 365
- Language artist: Confident German (spoken/written) and good English skills, additional foreign languages are an advantage
- Driving professional: Valid driving licence category B
- Flexibility hero: High commitment and flexibility regarding working hours, including weekends
- Reliability star: You are reliable, resilient, and enjoy working independently
Do you think we could be a good match?
Then we look forward to your online application. By the way: We do not need a cover letter. Just tell us three convincing reasons why you are the right person for this position.
Do you have questions about the position or the application process? Then simply contact me via WhatsApp message. Information on data protection can be found in our privacy policy.
Thomas Hürlimann +41 79 872 97 35
