Zürich
IT Supporter 100% (m/f/d)
- 26 August 2026
- 80 – 100%
- Permanent position
- German (Fluent), English (Intermediate)
- Zürich
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
IT Supporter 100% (m/f/d)
Responsibilities:
Receipt, analysis and handling of IT incidents as well as technical support for customers in daily business
Ensuring reliable IT infrastructure operation and support of clients, servers and peripheral devices
Taking over 1st and 2nd level support via telephone, remote access and on site
Support with application, system and infrastructure issues as well as error analysis and troubleshooting
Participation in IT projects, rollouts and technical improvements of the supported customer environments
Qualifications:
Completed training as an IT specialist EFZ or comparable technical qualification
Initial experience in IT support and good knowledge of Windows client and server environments
Basic understanding of IT infrastructures, hardware, networks and common business applications
Strong service and customer orientation, quick comprehension as well as a structured and solution-oriented working method
Very good German skills and good English skills as well as enthusiasm for a dynamic IT environment
Benefits:
- Coaching and mentoring
- Market- and performance-based salaries
- Attractive training and development opportunities
- Open corporate culture
- Interesting and varied tasks/projects
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Zurich
Contact
Dani Camoes,
+41443852126