Versatile Administrative Assistant

About the job

Who are we?

Chef Gourmet SA is a B2B distributor of high-end bakery, viennoiserie, pastry and confectionery products for the hotel and catering industry in Switzerland: 3 to 5-star hotels, restaurants and institutions. As a B Corp certified company, we place social and environmental impact at the heart of our decisions.

To strengthen our team of about fifteen people based in Cousset, we are looking for a:

Versatile Administrative Assistant – Sales Administration & Administrative Support

Your mission:

• Within a small team, you ensure the continuity of administrative operations and provide daily support to the sales administration (ADV) managers and the administrative department.

• Your time is split approximately 70% for sales administration and 30% for administrative support.

Your responsibilities

Sales Administration / Customer Service (70%)

• Order taking by phone, website or email, respecting procedures and deadlines

• Updating the customer database: contact details, archiving, monitoring inactive or VIP customers

• Communicating to the team information on short expiry dates and stock shortages

• Preparing delivery notes and order confirmations, checking quantities and prices

• Managing customer notifications: acknowledgements of receipt, simple reminders, tracking ongoing orders

• Providing simple reports for order and stock monitoring

• Filing and archiving customer documents (contracts, orders, correspondence)

Administrative Support (30%)

• Entering and verifying supplier invoices, matching with purchase orders, follow-ups

• Preparing and organising administrative files: scanning, customer/supplier files, filing

• Updating internal documentation and monitoring B Corp compliance documentation

• Supporting the preparation of financial reports, expense tracking tables and monthly indicators

• Participating in the optimisation of internal processes.

• Occasional assistance: expense claims, monitoring advances and receipts, supporting documents.

Your profile

• Training as a commercial employee, in management, accounting or equivalent qualification

• German at least B1 level;

• Fluent FrenchProficient in office tools (Word, Excel, email)

• Administrative rigour, organisational skills and good written and oral communication abilities

• Team spirit and autonomy in carrying out assigned tasks

• Discretion and sensitivity to the confidentiality of internal data.

We offer you

• Initial training upon your arrival

• Clear internal procedures to support you (checklists, templates, guides)

• Regular follow-up and a position that evolves with you

• A human-sized SME, committed and B Corp certified, serving the Swiss hotel industry.