Dietlikon
Social Worker 60%
- 14 August 2026
- 100%
- Permanent position
About the job
Impact a better future! Contribute to fulfilling our mission in the field of migration with commitment and professionalism. At ORS, we accompany refugees from their arrival in Europe to their integration into the local community. Neutral, flexible and mindful – values that guide us in our work and form the basis for the positive difference we achieve together.
ORS operates in Switzerland, Germany, Austria and Italy and is part of the Serco Group, an international provider of public services. Our mission focuses on the care and integration of asylum seekers and refugees. With employees from over 100 nations, we promote diversity and cohesion. Quality and responsible action are our top priorities.
As a partner of the federal government, cantons and municipalities, we offer you the opportunity to engage in a socially relevant field.
To complement our team at the KZU Dietlikon centre, we are looking for a Social Worker at 60% to start immediately or by arrangement.
Your Responsibilities
- Responsible for case management and advising asylum seekers and refugees. Conducting client interviews, initial counselling, assistance with everyday problems, resolving conflicts, mediating and arbitrating
- Coordinating, clarifying and referring to specialised agencies for issues beyond own responsibility
- Developing and implementing measures for social integration
- Taking responsibility for the completeness and correct physical and electronic file management. Taking responsibility for correct data entry / changes / case documentation
- Supporting asylum seekers according to cantonal standards and internal guidelines. Calculating and paying support benefits according to applicable standards and the subsidiarity principle. Preparing and/or correcting quarterly accounts as well as maintaining accounting lists and tables
- Preparing decisions with legal remedy instructions for integration measures. Checking decisions prepared by the administration
- Conducting monthly home visits (if relevant)
- Ensuring communication with clients and other authorities. Collaborating with other internal departments
Your Profile
- Completed training in social pedagogy / social work (HF/FH) / diploma as educator (HF/FH) / bachelor in psychology or bachelor in sociology
- 0 to 1 year relevant professional experience
- Cooperation and teamwork skills
- Empathy and sensitivity in dealing with people from different backgrounds
- Ability to independently implement social interventions
- Basic and user knowledge of MS Office applications
- Impeccable character (no entries in debt enforcement and criminal records)
- German | spoken: C1 | written: C1
- English | spoken: B2 | written: B2
- Additional asylum-relevant language (advantageous) | spoken: B2 | written: B2
You will proactively and fully commit to the tasks entrusted to you. Your strengths include flexibility, independent working and a healthy assertiveness. High work quality and a consistent service and customer-oriented mindset are natural to you. You communicate skilfully and your positive attitude to life is motivating, facilitates your access to people and promotes collaboration. Advisory and high social competence as well as confident appearance complete your profile.
What We Offer You
- You can expect a varied, fulfilling role in a multicultural, dynamic environment
- You benefit from a wide range of training and further education programmes
- We are proud to be certified for Equal Work Equal Pay
- We offer the possibility to take unpaid leave or purchase additional holiday days
For questions, Mr Robert Istvan, Centre Manager, is happy to assist you at +41 79 340 46 65.
