Burgdorf
Social Worker 60-80%
- 25 June 2026
- 100%
- Permanent position
About the job
Impact a better future! Contribute to fulfilling our mission in the field of migration with commitment and professionalism. At ORS, we accompany refugees from their arrival in Europe to their integration into the local community. Neutral, flexible and mindful – values that guide us in our work and form the basis for the positive difference we achieve together.
ORS operates in Switzerland, Germany, Austria and Italy and is part of the Serco Group, an international provider of public services. Our mission focuses on the care and integration of asylum seekers and refugees. With employees from over 100 nations, we promote diversity and cohesion. Quality and responsible action are our top priorities.
As a partner of the federal government, cantons and municipalities, we offer you the opportunity to engage in a socially relevant field.
To complement our team in Burgdorf, we are looking for a social worker at 60-80% to start immediately or by arrangement.
Your Responsibilities
- You take on case management and competently and solution-orientedly advise asylum seekers, provisionally admitted persons, recognised refugees as well as persons with protection status S
- You conduct structured client interviews (initial consultation, support in everyday matters, conflict resolution as well as mediation and conciliation)
- You carefully clarify concerns, coordinate appropriate measures and work closely with internal and external specialist agencies
- You implement measures for social integration
- You ensure complete, correct and comprehensible file management (physical and electronic) as well as clean case documentation
- You align support services according to legal bases (SAFG, SHG) and applicable guidelines (SKOS/BKSE) taking into account the principle of subsidiarity
- You prepare decisions including legal remedy instructions and ensure their professional and legal quality
- You maintain professional collaboration with clients, authorities and internal departments
Your Profile
- Completed training in social pedagogy / social work (HF/FH) / Bachelor in Social Work
- 0 to 1 year of relevant professional experience
- Cooperation and teamwork skills
- Empathy and sensitivity in dealing with people from different backgrounds
- Ability to independently implement social interventions
- Basic and user knowledge of MS Office applications
- Impeccable character (no entries in debt enforcement and criminal records)
- German | spoken: C1 | written: C1
- English | spoken: B2 | written: B2
- Additional asylum-relevant language (advantageous) | spoken: B2 | written: B2
You are proactive and fully committed to the tasks entrusted to you. Your strengths include flexibility, independent working and a healthy assertiveness. High work quality and a consistent service and customer-oriented mindset are natural to you. You communicate skilfully and your positive attitude to life is motivating, facilitates your access to people and promotes collaboration. Advisory and high social competence as well as confident appearance complete your profile.
What We Offer You
- You can expect a varied, fulfilling role in a multicultural, dynamic environment
- You benefit from a wide range of training and further education programmes
- We are proud to be certified for Equal Work Equal Pay
- We offer the possibility to take unpaid leave or purchase additional holiday days
- We offer the possibility to work from home
For questions, Ms Stephanie Kunz, Team Leader Social Work, is happy to assist you at +41 79 892 67 81.
