AXA Versicherungen AG
Winterthur
Yesterday
Customer Advisor: Contact Centre Personal Insurance 80-100%
- 29 April 2026
- 80 – 100%
- Winterthur
About the job
Join AXA, Switzerland's leading insurance company - as a
Your Contribution
Your Contribution
- You handle telephone enquiries regarding occupational pension schemes, life, accident and daily sickness benefits insurance and process them with a solution-oriented approach
- You respond to customer enquiries by email as well as via digital channels such as WhatsApp and iMessage
- You professionally forward consultation and quotation requests and handle complaints in a solution-oriented manner. You contribute to the continuous optimisation of our processes – with the aim of steadily increasing customer satisfaction
- You work closely with other departments to handle matters efficiently and holistically
Your Skills and Talents
Your Skills and Talents
- You have completed a commercial apprenticeship or hold an equivalent qualification
- You bring professional experience in the social insurance sector (knowledge of occupational pension schemes is an advantage)
- You communicate confidently in German and have very good French or Italian skills in spoken and written form
- You enjoy working with digital tools and are proficient in using MS Office products
- You work in a structured manner, quickly recognise connections and approach tasks proactively
- You are a team player, resilient and have a strong customer and service orientation
Apply now!
Cover letter? We do without it. Instead, we look forward to your answers to our brief questions about the position in the online application tool.
For data protection reasons, only applications submitted via the online application link will be considered.
About AXA
Every success story begins with belief in oneself.
At AXA, we see ourselves as a partner who stands by your side and believes in you. That is why we challenge and support you and proactively show you opportunities for your future. We encourage you and offer you freedom so that you can combine the things that are important to you. Together with your commitment and your individual contribution, this becomes a forward-looking partnership. For you, for us and for our customers. And not just for the moment. But in the long term.
Start writing your own success story with us now. Know You Can.
