On AG

Zurich

Senior Specialist - Finance Systems

  • 18 July 2026
  • 100%
  • Zurich

Job summary

The Bürgenstock Resort Lake Lucerne is a Swiss hotel icon. Experience a unique work environment with amazing benefits.

Tasks

  • Manage customer inquiries and create tailored event proposals.
  • Collaborate with teams to ensure seamless event execution.
  • Provide exceptional client service pre, during, and post-events.

Skills

  • Experience in hospitality with strong F&B knowledge required.
  • Excellent communication and negotiation skills are essential.
  • Proficient in MS Office and hotel reservation systems.

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About the job

An icon among Swiss hotels: the story of the Bürgenstock Resort Lake Lucerne began in 1873 – a story that still impresses and moves people today. High up on the Bürgenberg lies an oasis of relaxation and a place of first-class hospitality. The Bürgenstock Resort and its approximately 700 employees from 54 nations offer the perfect setting for dazzling moments that remain in memory. Three exclusive hotels, the Bürgenstock Hotel & Alpine Spa (5* Superior) with the two accommodation options The Contemporary and The Heritage, the Waldhotel by Bürgenstock (5* Superior) and the Taverne 1879 (3*) are available to guests. Each of these establishments knows how to create a unique atmosphere. Ten restaurants, bars & lounges are the showcase for culinary excellence; in the award-winning Alpine Spa and Waldhotel Spa, guests find ultimate relaxation. The Bürgenstock Resort is not only a dream destination for travellers from all over the world but also a workplace with an excellent corporate culture. The resort ranks 4th among the best employers in Switzerland 2023 in the category of gastronomy, tourism, accommodation, entertainment and leisure, and received the official certification as a "Great Place to Work" in Switzerland 2025. Two awards that fill the entire team with pride. To strengthen our team, we are looking for a personality as Conference & Events Sales Manager 100% (m/f/i) from August 2026 or by arrangement. Your extensive main area of responsibility includes, among other things: processing customer enquiries, preparing offers and negotiating contracts – whether a large wedding, a 2-person meeting, a buy-out or a pure group room booking; evaluation of RFPs in cooperation with Revenue Management; customer consulting, creative offer/concept creation (including conducting tasting sessions, location consulting & tours); close cooperation with the proactive MICE Sales and Sales team to increase lead conversion; preparation of detailed BEOs; conducting BEO meetings and ensuring optimal cross-departmental communication for smooth event execution; ensuring excellent customer service before, during and after events; ensuring smooth event execution in cooperation with the Banquet Operations and F&B teams, as well as all involved operational departments; co-responsibility for the further development of subordinate employees and active participation in internal department training. You have completed vocational training and have experience in upscale and international hospitality and have already gained sound F&B knowledge. We expect very good know-how with MS Office and hotel reservation programmes, communication and negotiation skills as well as solution-oriented behaviour, an independent working style and attention to detail. Responsibility and organisational awareness as well as a confident, friendly manner, enjoyment in dealing with people and very good language skills in German and English characterise you. If you have already worked with OPERA, this is a great plus. You think and act in a networked way, are customer-oriented and recognise priorities independently. You can expect a varied activity in a great team with many benefits, such as the staff house with a gym, TV lounge, billiard room and library. You receive discounts in the restaurants, in the hotel for overnight stays for you and your family and friends, discounts for tennis, golf, sports articles as well as insurance and medical services. You can attend group courses at attractive prices and obtain REKA checks from us at preferential conditions. Travel by public transport is financially supported by the company and parking spaces are offered at attractive prices. As an employee, you have access to the Beekeeper employee app, benefit from interesting further training and internal promotion opportunities, and much more. If you also identify with our values of enthusiasm, commitment, responsibility and entrepreneurship (BEvU), then seize this unique opportunity for a varied role with great potential to learn new things and contribute to the success of the world-class resort in the heart of Switzerland. We look forward to receiving your complete application documents with a cover letter, references and photo. Awards: Swiss Location Awards "Switzerland's Leading Luxury Hotel 2024" World Spa Awards "World’s, Europe’s & Switzerland’s Best Hotel Spa 2024" LHW Membership Awards "Remarkable Experience Award 2023" Great Place To Work 2025 The New York Times’ "52 Places to Go in 2018" Travel + Leisure "500 List 2021" Handelszeitung "Best Employer in the Hospitality Sector 2023" Falstaff Magazine "Best Hotel in Switzerland - No. 1" Wine Spectator 2024 "Best Award of Excellence" Swiss Bar Awards "Best Hotel Bar" BÜRGENSTOCK HOTELS AG Tamara Würzer Junior HR Business Partner & Young Talents Bürgenstock 306363 Obbürgen Telephone +41 41 612 61 71

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