Key Account & Project Manager (100%)

About the job

Main mission

Responsible for a portfolio of strategic clients, you ensure both the commercial development of your accounts and the management of associated projects. As a true Key Account Manager, you identify growth opportunities, develop lasting relationships with clients, and coordinate internal teams to guarantee project success, client satisfaction, and the achievement of revenue targets.

Responsibilities:

• Develop and execute growth plans for assigned strategic accounts;
• Identify and convert new business opportunities with existing clients;
• Coordinate commercial, technical, and industrial activities related to your clients;
• Manage the entire project lifecycle, from identifying needs and building the offer to market launch and end-of-series of products;
• Coordinate multidisciplinary teams and ensure alignment of internal and external stakeholders to guarantee the achievement of set objectives;
• Develop and maintain lasting relationships with existing clients and strategic partners, identifying new collaboration and growth opportunities;
• Provide reporting to management, sales, clients, and partners, identify dysfunctions related to your scope of activity, and implement appropriate corrective actions;
• Ensure the quality of services, respect for costs, deadlines, revenue, profitability, and risk management to optimise client satisfaction and loyalty;
• Develop and implement continuous improvement actions within the department and more broadly in development, project management, and client relationship processes.

Your profile:

With a higher education background in electronics, mechatronics, microtechnology, or mechanics, you have solid experience in project management and/or as a Product Owner in R&D / Industrialisation and possess the tools to manage your projects optimally, whether using agile or conventional methodology. Ideally, you have knowledge of the SAP ERP system.

Your rigour, analytical mind, and attention to quality enable you to approach issues effectively and constructively. You are client-oriented and possess excellent communication skills. Charismatic and comfortable in your interactions with others, you demonstrate great flexibility and team spirit to place client satisfaction at the heart of your concerns. Naturally curious and autonomous, you quickly manage to structure your tasks.

You are a native French or German speaker and express yourself fluently (spoken and written) in the other language (C1). Proficiency in English is a significant advantage.