Opfikon
IT Support Specialist (m/f/d)
- 13 August 2026
- 80 – 100%
- Permanent position
- German (Fluent), English (Fluent)
- Opfikon
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
IT Support Specialist (m/f/d)
Responsibilities:
Handling and responsibility for support requests across all process phases until resolution
Ensuring service-oriented performance according to SLA requirements
Review and optimisation of service processes, including identification of automation opportunities
Support with onboarding and offboarding processes of employees
Collaboration with internal departments and stakeholders
Qualifications:
Completed training in IT EFZ or comparable qualification
Experience in supporting Mac, Windows, Linux, iOS and Android
Knowledge of SaaS applications such as Google Workspace, Microsoft 365, Jira and Confluence
Strong communication skills and confident handling of internal stakeholders
Very good German skills (at least C2) as well as good English skills
Benefits:
- Home office
- Numerous employee events
- Open corporate culture
- Interesting and varied tasks/projects
- Experienced and dynamic team
- Flat hierarchies
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Opfikon
Contact
Redon Hoxha,
+41443852143
