Kriens
Senior IT Supporter (m/f/d)
- 07 August 2026
- 80 – 100%
- Permanent position
- German (Fluent)
- Kriens
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in personnel recruitment and career planning.
Senior IT Supporter (m/f/d)
Our Rocken partner is an IT service provider specialising in public administration. As an association member, the company offers modular IT solutions and comprehensive support for municipal facilities and institutions. The scope of activities covers the entire IT spectrum: from the service desk to customised services to strategic consulting. The focus is on reliable, efficient and secure solutions tailored individually to the customers’ needs. The working method is characterised by clear structures, reliability and a strong service mindset. Fairness and a focus on customer needs are at the heart of daily actions. Would you like to contribute your IT expertise in a dynamic environment and help shape administrative processes? Then we look forward to winning you for our Rocken partner!Responsibilities:
Creation and maintenance of process and IT documentation
Provision of 1st and 2nd level support (by phone and in writing)
Installation, configuration and troubleshooting of workstation systems (PC, notebook, tablet, thin clients)
Support during on-call duties within Switzerland
User-oriented support and ensuring stable IT operations
Qualifications:
Completed IT training or equivalent qualification
Several years of experience in 1st and 2nd level support
Sound knowledge of Windows client/server environments and Microsoft 365
Experience with IT process documentation
Very good German skills spoken and written
Benefits:
- Contribution or takeover of mobile phone and notebook
- Home office
- Numerous employee events
- Free fruit and drinks
- Attractive training and development opportunities
- Open corporate culture
- Experienced and dynamic team
- Flat hierarchies
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Kriens
Contact
Fitore Babanaj,
+41443852832