Medical and Reception Secretary for the Leenaards Memory Centre

About the job

Administration

Medical and Reception Secretary for the Leenaards Memory Centre

The secretariat of the Leenaards Memory Centre (CLM), attached to the Department of Clinical Neurosciences, is seeking a medical and reception secretary at a 50% workload from 1 December 2026.

Context

The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, CHUV plays a leading role in medical care, medical research and education.

The Department of Clinical Neurosciences brings together the neurosurgery, neurology, neuropsychology and neurorehabilitation services, the Leenaards Memory Centre, the Neuroscience Research Centre and the Spinal Surgery Service. It offers integrated and personalised care to patients suffering from diseases of the central and peripheral nervous system, from brain to muscle.

Inaugurated in 2013 and led by Professor Gilles Allali, the Leenaards Memory Centre is a centre of excellence dedicated to the care and research of Alzheimer’s disease and other cognitive disorders related to ageing. Combining multidisciplinary clinical expertise and cutting-edge translational research, the CLM’s mission is to improve understanding, early diagnosis and management of neurodegenerative diseases.

Mission

• Welcome and guide patients, their relatives and visitors, also ensuring telephone reception and providing communication adapted to different users.
• Manage the administrative aspects of the patient file: processing incoming requests, monitoring receipts, scheduling appointments and preparing consultations administratively.
• Manage medical documents: typing and sending reports and consultation letters, monitoring prescriptions and physiotherapy vouchers, as well as archiving documents.
• Ensure the smooth running of the secretariat: handling mail, managing the team’s email inboxes and daily collaboration with various contacts.
• Contribute to the quality of reception and service, respecting the values and guiding principles of CHUV.

Profile

• You hold a Federal VET Diploma as a commercial employee and ideally have medical secretary training, with at least 3 years’ experience in a similar position.
• You have perfect command of French and type quickly and accurately.
• You demonstrate versatility, good prioritisation skills and rigorous organisation.
• You are a punctual, friendly, approachable and respectful colleague, with excellent interpersonal skills adapted to each interlocutor.
• You show empathy, active listening and availability, and are comfortable with common office software as well as CHUV-specific tools.

We offer

Becoming a colleague at Lausanne University Hospital means benefiting from:

• First-class social benefits, 20 days paternity leave and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave).
• Regular salary progression adapted to responsibilities.
• A 13th month salary and 25 days’ holiday per year.
• A right to at least three days of training per year, with access to a varied offer within the CHUV Training Centre and partner training centres of the State of Vaud.
• Easy access to one of the 500 furnished apartments offered in the surrounding neighbourhoods for people relocating to Switzerland from abroad.
• Social, cultural and economic benefits offered to members of the H-Oxygène association.
• Benefits within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles and discounts on electric bike purchases).
• Quality hotel-standard staff restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Ms Hélène Clerc Rainaldi, Administrative Manager, Leenaards Memory Centre, tel.: 079 556 76 95.

As all applications are processed electronically, please apply exclusively online by clicking the APPLY button at the bottom of the advertisement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, please contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70.

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our staff, we pay attention to different life paths and do everything possible to ensure equal treatment and prevent any discrimination. We look forward to receiving your application.

We kindly ask recruitment agencies to note that applications submitted directly on our recruitment platform by them are not accepted and cannot be invoiced. Thank you for your understanding.