Consultant - Operational Business Analyst

Operational Business Analyst (Consultancy - 3 months)

Geneva | Consultancy | June-August 2026

Our Client, a UN agency, is seeking an Operational Business Analyst to support their Academy in reviewing and aligning program structures, workflows, learner journeys, and delivery modalities.

Your Role

• Review and map current programs, workflows, and governance practices
• Identify structural gaps, inefficiencies, and overlaps
• Design a standardized Academy"‘wide framework and operating model
• Define governance structures, roles, processes, and SOPs
• Develop practical tools and templates to support implementation

Key Deliverables

• Current"‘state assessment and gap analysis
• Standardized program framework and operating model
• SOPs, templates, and governance structure
• Implementation roadmap and handover documentation

Your Profile

• Advanced university degree (Business, Education, Organizational Development, or related)
• Minimum 7 years' experience in business analysis, operations, or program management
• Proven experience designing operational frameworks and SOPs
• Strong analytical, facilitation, and stakeholder"‘management skills
• Excellent English; strong MS Office skills
• Experience in international or complex organizational settings an asset