Solution Engineer Input/Output Management

ELCA AG develops products for intelligent information management solutions (IIM). With our many years of expertise in Enterprise Content Management (ECM) and Business Process Management (BPM), we help our customers to digitise their content-based business processes. Our IIM ecosystem is built on the principle of modularity and enables a step-by-step integration that is oriented towards the actual needs of the users.

We are not looking for finished experts. We are looking for people who are hands-on, think along and are eager to build something.

Your task

As a Solution Engineer in input and output management, you will start directly in exciting customer projects. Together with experienced Solution Engineers, product specialists and software developers, you will get to know our solutions in the areas of Intelligent Document Processing (IDP), document management and Customer Communication Management (CCM) from the ground up. Step by step, you will take on more responsibility, from concept to operation.

This is what your daily routine in this position looks like:

• You install, configure and update our solutions: IDP (TCG, Kofax), document management (Mosaic eDossier, Easy, Documentum) and CCM (Mosaic Docucom, Quadient Inspire, Invaris)
• You get to know the IT landscapes of our customers (specialist applications, core banking systems, document management, archiving) and help to integrate our solutions into them
• You support the operation, maintenance and monitoring of productive environments
• You contribute to the implementation of input and output processes for documents (capture, generation, printing, delivery, archiving) and gain experience with AI, for example for intelligent extraction and classification or for orchestration
• You develop extensions and processes for our customers, up to AI-based conversational assistants

Our offer

• Structured induction and support by experienced colleagues
• Varied, interdisciplinary projects in a dynamic and highly motivated team
• Customers from a wide range of industries: public administration, banks, insurance, healthcare, energy, pharmaceuticals, critical infrastructures in Switzerland and many more
• Work with market-leading products and frameworks, with the opportunity to develop towards consulting, business analysis or architecture
• Various internal career paths and real development prospects
• Work-life balance (41 hours/week with flexible hours, possibility for home office, at least 25 days holiday), ergonomic and flexible workplace in a multicultural environment
• Interesting benefits such as: contribution to existing mobile phone or business phone, half-fare travelcard subscription and business travel by train in 1st class, attractive pension fund models, coverage of non-occupational accident insurance (private, worldwide), advanced daily sickness allowance insurance as well as fleet discount

Your profile

• Completed studies (ETH/University/FH) in computer science, business informatics or a related field
• Initial professional experience, e.g. through internships, student jobs or projects (ideally in the field of ECM, document management or process automation)
• Basic knowledge of databases (SQL) and interest in application servers, Linux/Windows environments and system integration
• Curiosity about AI solutions in ECM (LLMs, agents, orchestration)
• Enjoyment of technology and contact with customers, good communication skills and an independent, careful way of working
• Very good German and English skills in spoken and written form

We rely on healthy values and are convinced that diversity is the key to success. Those who approach challenges with curiosity, motivation and drive are exactly right with us! Let yourself be inspired by our motto: We make it work!