Emmi Schweiz AG
Luzern
16 hours ago
Sales System & Process Manager 100%
- 15 April 2026
- 100%
- Luzern
Job summary
Join Emmi, a leading Swiss dairy company with a global presence. Enjoy a collaborative work environment and growth opportunities.
Tasks
- Ensure stable operation of our SalesApplikationen through support.
- Coordinate and prioritize ApplikationsChanges for relevant committees.
- Create system documentation and conduct user training sessions.
Skills
- Passion for ITSysteme and process management with relevant education.
- Experience in ERPSystemen and knowledge of SAP SD is a plus.
- Strong process understanding with project experience preferred.
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About the job
What you can achieve
- You ensure the stable operation of our sales applications (1st & 2nd level support) and implement business requirements on the system side.
- You record, coordinate, and prioritize application changes and bring them to the appropriate committees.
- You create system documentation and test cases and plan and conduct training for key and end users.
- Together with the team, you are responsible for other specialist applications (e.g., PIM/DAM, CRM Salesforce, master data publication) as well as the SAP OTC processes.
- You plan, lead, and monitor projects or subprojects and ensure the quality of the results.
- Together with your team, you ensure excellent internal customer service.
What you bring with you
- You have a passion for IT systems and process management and have a commercial education with further training (e.g., business administration, vocational baccalaureate) or a degree in business informatics (FH/University).
- You apply methods and techniques from project and process management situationally and practically.
- You have already gained initial professional experience in the sales environment, e.g., as a key user or in the support of specialist applications.
- Knowledge of ERP systems and experience with SAP SD are an advantage.
- You have a pronounced understanding of processes and ideally have initial project experience.
What we offer you
Welcome to the Emmi world
Emmi is the leading manufacturer of high-quality dairy products in Switzerland with its own presence in 15 countries. Emmi distributes its quality products in around 60 countries and produces them at 73 of its own production sites in 13 countries. With around 12,800 employees, of whom around 75% work outside Switzerland, the listed Emmi Group (EMMN) generated sales of CHF 4.7 billion in 2025.
Take the next step!
We look forward to your online application.
Do you have questions? Salome will be happy to answer them for you.
