Debt Collection Officer 100% (m/f/d)

What is my role?

You take care of the professional handling of outstanding claims and are in direct contact with customers. You carry out telephone and written reminders, negotiate payment agreements, and find practical solutions together with the debtors. You check incoming payments, maintain customer data in the system, and document all processes carefully. In addition, you work closely with external service providers and lawyers when it comes to enforcing claims.

A debtor team of 8 ladies is waiting for you.

The position is temporary, starting immediately until approximately the end of February 2027.

What do I need to be successful?

• Completed commercial training or equivalent qualification

• Experience in debt collection, receivables management or customer service

• Good knowledge of debt enforcement law

• Strong communication skills and negotiation ability on the phone

• Assertiveness combined with empathy and tact

• Confident use of MS Office and common debt collection software solutions

• Structured and conscientious working style

• Good German language skills, spoken and written

What are my benefits?

• A collegial team that supports each other

• Modern work equipment and digital tools

What distinguishes the company?

Our client is an established company in the field of receivables management that focuses on fair and customer-oriented solutions. With many years of experience and a professional team, the company offers a modern workplace with development prospects. Emphasis is placed on a respectful corporate culture and the balance between assertiveness and understanding.

Languages
German: C2 - Native level

Workplace
Schwerzenbach

Vacancy number
VA-PMW-VQR