Group & Seminar Reservations Assistant (m/f/d) 100%

About the job

The thermoludic complex of Bains de Saillon, in the heart of the Valais vineyards, combines several activities: a thermal area composed of baths, a wellness Mayens village with saunas and a Turkish bath, a thermal river, a Cinq Mondes Spa area, a fitness centre, and a hotel area with a capacity of 145 rooms as well as themed restaurants.

To complete our team, we are looking for a Group & Seminar Reservations Assistant at 100%, who will work closely with the Group and Events Manager.

Your profile

• Training in hospitality, tourism or equivalent field
• Previous experience in hotel reservations is an asset
• Excellent organisational, communication and collaboration skills
• Good command of IT tools, especially Word, Excel and Outlook
• Good command of French and English; German is an asset
• Customer service orientation, rigour, attention to detail and ability to anticipate needs
• Team spirit, responsiveness and ability to manage multiple requests simultaneously

Your tasks

• Record, confirm and manage reservations in the hotel system
• Prepare personalised offers under the supervision of the Group & Events Manager
• Ensure the administrative follow-up of files up to invoicing
• Prepare and send service orders to the various departments of the hotel complex
• Provide administrative and operational support to the Group & Events Manager in the daily activities of the department

We offer you:

• Stable and varied employment
• The advantages of a large company

Start date: immediately or to be agreed

Are you interested? Please send us your complete application file with CV, copies of work certificates and diplomas. Only applications submitted via jobup will be processed; applications sent through other channels will not be considered.

No response will be given to incomplete files or those not matching the profile. Hotel website: www.bainsdesaillon.ch