Front Office Agent (m/f/d)

27 August 2026
100%
München

Job summary

Join the vibrant H2 Hotel München Messe, a modern 3-star property! Enjoy working in a dynamic city known for its international flair and Bavarian charm.

Tasks

Welcome and assist guests as the first point of contact.
Ensure smooth check-in and check-out processes for all guests.
Coordinate with departments for optimal guest service experience.

Skills

Completed hospitality training or relevant experience in guest service.
Strong service orientation and welcoming demeanor.
Good English skills for effective communication with international guests.

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About the job

We are H2!

The H2 Hotel Munich Messe is a modern 3-star hotel with 205 rooms and belongs to the Revo Hospitality Group. Located directly opposite the Munich trade fair grounds and with quick connections to the city centre, it offers a workplace in a city known for its internationality, economic strength, and Bavarian way of life.
Those who work here accompany business travellers, trade fair guests, and city tourists who appreciate a good location, modern comfort, and personal hospitality. Whether at the reception, in breakfast service, or housekeeping – the team ensures with professionalism, warmth, and reliability that every stay is pleasant and smooth.
The culinary offer includes a varied breakfast buffet as well as an in-house restaurant with international cuisine. A bar complements the offer and invites relaxed encounters in the evening.
As part of the Revo Hospitality Group, this house combines the internationality of Munich with a modern working environment. Employees create a workplace here where service quality, team spirit, and hospitality are felt daily. Apply now as a Senior Front Office Agent (m/f/d) at the H2 Hotel Munich Messe.

Planned start: immediately
Employment type: full-time
Contract type: permanent
Workplace: Munich

Your future field of responsibility

Welcoming and looking after our guests as the first point of contact at reception
Ensuring a smooth process from check-in to check-out
Communication and coordination with all departments for optimal guest care
Responsibility for cash management and correct billing at the front office
Fulfilling individual guest requests with commitment, attentiveness, and service orientation

Your profile

Completed training in hospitality or initial professional experience as a career changer with enthusiasm for guest service
High level of service orientation and the ability to convey a genuine welcome feeling to guests
Good English skills in spoken and written form for daily communication with international guests
Organisational skills and the ability to manage several tasks simultaneously – even in stressful situations

Your benefits

Contract. You will receive a permanent employment contract from the start – for maximum security and planning.
Rest. Your holiday entitlement increases with your length of service – because those who give a lot should also get a lot back.
Celebrations. We give you an extra day off in the month of your birthday.
Growth. In our in-house academy, you will continuously develop professionally and personally.
Advantages. Your family and friends benefit from attractive employee discounts in all our hotels.
Mobility. For your daily commute, you will receive a travel cost subsidy from us.
Extras. Whether fashion, technology, or events – secure exclusive discounts with numerous partners. We look forward to you and your application!
The easiest way to reach us is via the "Apply Now!" button.

Your contact

Andreas Moll Kadir Oez
Operations Manager Cluster Front Office Manager

H2 Hotel Munich Messe
Olof-Palme-Straße 12
81829 Munich
https://revo-hospitality-group.com/de/portfolio/hotels/?brand=H2%20Hotels&country=Deutschland&city=M%C3%BCnchen