Clerk Sales Residential Products

About the job

Clerk Sales Residential Products

100%

immediately or by arrangement

Tasks

• Handling the ordering process from A to Z
• Front Desk: Customer contact (inbound) by phone and email (in D/F/E/IT)
• Consultation regarding our Residential and Standard Business Internet products
• Processing of new customer, change and cancellation procedures
• Communication with our suppliers by phone and email
• Procurement processing; use of the respective supplier online tools
• Support of first level support
• General correspondence

Ideally, you are interested in internet technology and telecommunications - with a quick grasp and high commitment, you can also acquire the knowledge on the job. Reliability and good cooperation are a matter of course for you as a team player. A structured and independent way of working helps you to complete your daily tasks while always approaching internal and external stakeholders in a service- and solution-oriented manner.

Requirements

• Commercial training EFZ, comparable qualification or retail specialist EFZ in telecommunications/consumer electronics OR several years of experience in telephone customer contact
• Experience in telecommunications is an advantage
• Very good computer skills
• German: Mandatory very good knowledge in spoken and written form
• English: Good knowledge in spoken and written form
• French and/or Italian: Good to very good knowledge spoken and written is an advantage
• Other foreign languages very welcome
• Willingness to work shifts: Usually between 8:00 and 18:30 / no weekend shifts

You can expect a responsible and varied range of tasks in a dynamic and innovative industry as well as a modern workplace in the centre of Winterthur with the possibility of home office. We maintain an uncomplicated, open and respectful interaction with each other and live a flat hierarchy. It is important to us to participate in the Swiss and international internet community and to train interns and apprentices. Our company events range from adrenaline-filled roller coaster rides to idyllic barbecue and beer evenings in the company-owned "LABar". We offer our employees training opportunities, contemporary benefits and family-friendly working conditions. Your work-life balance is important to us, therefore we offer you 6 weeks of holiday, overtime compensation and a lot of freedom in designing your working hours.

Further benefits you enjoy at Init7:

• 40-hour week with annual working time
• Possibility of unpaid leave
• Internet connection at home
• REKA Card with annual credit
• 22 days paternity and 14 weeks maternity leave with full salary
• Additional benefits in occupational pension
• No employee deductions for daily sickness benefit and accident insurance premiums (100% paid by Init7)



Would you like to apply with us?

Please apply exclusively via this form .


Applications from recruitment agencies as well as applications by email or post cannot be considered.