Specialist Benefits BVG (m/f/d) 80-100%

About the job

Welcome to your future!

55,000 colleagues in 215 countries and territories. Together on the path to rethinking insurance every day – and shaping the future for everyone. Welcome to a strong community where you make a difference from the very beginning. Together we continue to develop!

Would you like to support people in challenging life situations and assist them with expertise and empathy?

In the Collective Life Claims area, we support insured persons and employers in crucial life situations. We ensure that benefit claims are examined and processed fairly, transparently, and with a customer focus. We focus not only on regulations and legal requirements but also on the people behind them.

In our team, you are an important point of contact for insured persons, employers, as well as internal and external partners. You ensure professional case management, assess benefit claims during incapacity for work, and confidently navigate between legal requirements, regulations, and the individual needs of our customers. With your interconnected thinking, you recognise relationships, find solutions, and contribute to the fair, efficient, and customer-oriented handling of benefit cases.

We live "Flexwork" and the hybrid workplace. You can work at the headquarters in Zurich-Oerlikon and from home, situationally and in consultation with your team. Flexibility is designed so that our business can be optimally operated at all times. The high-quality provision of our services for our customers and business partners must be guaranteed at all times, regardless of the respective working model.

Find out here why Zurich Switzerland is among the "Top 3" employers in Switzerland. Become part of it and apply as a Specialist Benefits BVG.

What you do

• You examine and assess benefit claims in cases of incapacity for work based on regulatory foundations.
• You obtain medical records, authorisations, and insurance files, assess medical matters, and initiate the necessary steps in the benefits process.
• You coordinate collaboration with daily sickness benefits, accident and social insurers, as well as other internal and external stakeholders, and assess the need for case management measures.
• You actively manage your benefit cases throughout the entire process, set revisions and follow-ups, and ensure their timely processing.
• You advise insured persons, employers, as well as internal and external partners by phone and in writing, ensuring customer-oriented, transparent, and timely case handling.

What you bring

• Commercial training, further education as a social insurance specialist (m/f/d) is an advantage
• You already have experience within the 2nd pillar, experience in claims processing is an advantage
• Affinity for handling various IT applications
• High service and customer orientation
• Native French speaker

Your contact

Talent Acquisition Consultant: Eleni Bourtzakis +41 44 628 20 51

Additional information

Part-time or full-time: 80-100%

Workplace: Oerlikon, Zurich

Hybrid working: 40%

We look forward to your online application – even without a cover letter.
You are welcome to convince us of your motivation in a personal meeting.

Who we are

Zurich is a strong brand – more than 1.4 million Swiss customers trust our products and services. The basis of our success is our 53,000 employees worldwide who help our customers in 210 countries and territories to better understand their risks and protect themselves against them. To deliver daily performance, we offer our employees flexible working models and interesting training opportunities. As a Zurich employee, you benefit from a variety of advantages and a strong culture characterised by acceptance, diversity, and team orientation.
 
At Zurich, we foster a culture of diversity and inclusion. Our goals and values are created to protect our employees, promote trust, and help them realise their full potential. We stand for fairness and equality among our employees, regardless of gender, gender identity, sexual orientation, origin, ethnicity, religion, etc. The acquisition of our talents and recruitment processes reflect this commitment in everyday life. Join us and become part of this culture.

Why has Zurich been successful for over 150 years? See for yourself here and become part of it

Information for recruiters

Zurich does not accept unsolicited applications from recruiters for this position. Recruiters are therefore kindly requested not to submit candidate documents to our employees or via our online career portal. We disclaim any responsibility for unsolicited applications and any fees and thank you for your understanding.