Zürich
IT Operations Engineer (m/f/d)
- 17 August 2026
- 100%
- Permanent position
- Zürich
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
IT Operations Engineer (m/f/d)
Role:
In this role, you take responsibility for the stable operation of ICT systems and ensure that applications and infrastructure function reliably. You analyse support requests, identify faults, and implement targeted measures to resolve issues. Furthermore, you coordinate system adjustments, oversee updates, and ensure that technical changes are properly documented. You provide advisory support to users and assist them with technical queries. Through your professional approach, you contribute significantly to the continuous optimisation of the ICT environment.
Responsibilities:
- You ensure the smooth operation, support, and further development of applications, primarily SaaS solutions
- In this role, you provide 1st and 2nd level support for around 40 users
- As an ICT system and support specialist, you configure and maintain IT workstations regarding hardware and software
- You create clear documentation and conduct training sessions for users
- In this role, you continuously work on digitalisation within a project group of business and ICT
- As an ICT system and support specialist, you contribute to projects from conception and evaluation to realisation
Qualifications:
- Ideally, you have a basic education in computer science such as an ICT specialist EFZ
- You are interested in a broad range of tasks
- You are characterised by a strong service and customer orientation
- You work independently and gladly take on personal responsibility
- You have solid networking knowledge and experience with Microsoft Windows
- You bring knowledge of Microsoft O365, PowerShell, Entra-ID, Intune, SharePoint, MS Defender, and Power Automate
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Zurich
Contact
Buse Aslanvuran,
+41443852138