Technical Business Analyst – 100%

About the job

To strengthen the "IT" Department within the "Shared Services Center" unit at the headquarters in Vernier or Ostermundigen in Bern, we are looking for a:

Technical Business Analyst – 100%

As a Business Analyst, you will play a key role in identifying, analysing and formalising the needs of our internal client within Support. At the heart of our IT ecosystem, you will help transform these needs into concrete and relevant solutions.

Your challenges

Analyse the business need

• Plan and structure the analysis within your scope
• Lead elicitation workshops using the appropriate methods
• Challenge the Salesforce solution to ensure its relevance

Document and communicate

• Formalise the needs and model the target processes
• Define functional requirements and associated constraints
• Prepare test plans and test cases for effective execution

Propose and implement solutions

• Actively contribute to projects and propose suitable solutions
• Identify and communicate functional risks
• Participate in change management
• Organise, execute tests and support production deployment

IT monitoring and support

• Provide functional support within your scope
• Contribute to monitoring and continuous improvement of tools

Your essential technical skills

• Advanced understanding of database models and SQL
• Advanced knowledge of APIs and system integration
• Advanced knowledge of data modelling

What you bring

Mastery of tools:

• Jira and Confluence
• Version control systems Git (Gitlab, Github, Bitbucket, etc.)
• ELK / Kibana

Profile:

• Higher education (university master’s degree, ETH, University of Applied Sciences, or equivalent)
• At least 5 years’ experience in business analysis in the IT field, ideally within a large multidisciplinary company
• Knowledge of development constraints
• Experience with AGILE projects, collaborating with Product Owners
• Ability to identify and propose concrete solutions
• French and/or German, with fluent English
• Solution-oriented, adaptable, analytical and cross-functional approach
• Strong interpersonal skills and customer orientation
• Communication and negotiation skills

What you will enjoy with us

• An exciting working environment
• A pleasant and collaborative workspace
• Flexible hours and the possibility to work from home
• A centralised and modern workplace, well served by transport
• Affordable parking and company restaurant
• Discounts on many brands and stores
• Free access to the private TCS Active fitness centre

Interested? Then apply online now!

Only applications submitted via the recruitment platform will be considered. Paper, email and LinkedIn applications will not be processed.

Application deadline: 30 September 2026

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Sabine Ancenay

Chemin de Blandonnet 4

1214 Vernier