AMAG Group
Winterthur
Customer Service Manager Škoda (m/f/d) 80-100%
- 30 July 2026
- 80 – 100%
- Permanent position
About the job
We move and inspire people. Simply. Sustainably. Ahead.
With over 90 locations throughout Switzerland, AMAG Retail is in direct contact with end customers and includes all AMAG garage operations, bodywork centres, and used car centres.Would you like to prove your leadership skills? If the satisfaction of employees and our customers is also close to your heart, we might get to know each other soon! To complement our AMAG Retail team in Winterthur, we are looking for a reliable personality as Customer Service Manager Škoda (m/f/d) 80-100%.
Customer Service Manager Škoda (m/f/d) 80-100%
How we inspire you
- ZIF: Additional individual days off - buy extra holiday days and treat yourself to a well-deserved longer break
- Secure future: Benefit from attractive pension fund benefits
- Life long learning: We contribute to your further education - boost your career!
- Special conditions for vehicle purchase and service: For you and your family - because we know how important mobility is
- Travel with discounts: Worldwide cheaper travel with Europcar
What you can achieve with us
- Customer service captain: You lead the customer service of the AMAG Retail operation in Winterthur and ensure that our customers are always satisfied
- Service advisor in action: You are actively involved in daily business as a service advisor and support our customers with your expertise
- Goal achiever: You ensure the achievement of volume, profitability, and customer satisfaction targets
- Budget planner: You create and implement the budget to achieve our financial goals
- Quality optimiser: You implement ongoing quality improvement measures to continuously enhance our service
- Sales promoter: You design and implement measures to promote sales in order to successfully market our products and services
- Brand ambassador: You participate in brand-specific activities of the importer and represent our company
- Event organiser: You assist in developing and conducting customer events to create unforgettable experiences
What you bring with you
- Professional training and commercial expertise: You have automotive technical training, further education in the commercial field, or commercial training with a technical flair. In addition, you bring business management knowledge
- Experience expert: You have already gained leadership and customer service experience
- Electromobility expert: You have experience in e-mobility and a good understanding of high-voltage technology
- Service professional: You are sociable, enjoy engaging with people, and impress with your advisory competence and persuasiveness
- Mindset master: You are resilient, handle stress positively, and always maintain a positive mindset. Your customer-oriented manner, expertise, and enthusiasm for the automotive industry make the perfect mix
- IT expert: You have an affinity for digital processes, virtual customer communication, and the use of AI tools
- Driving professional: Valid driving licence category B
Do you think we could be a good match?
Then we look forward to your online application. By the way: We do not require a cover letter.Do you have questions about the position or the application process? Then simply contact me via WhatsApp message. Information on data protection can be found in our data protection regulations.
Melissa Heidenreich +41 79 601 59 42
