Night Auditor (a)

The Park Hotel Vitznau - An oasis for all the senses! The exquisite rooms impress with high comfort, luxurious furnishings made from selected materials, state-of-the-art technical equipment, and a unique feel-good atmosphere. Various themed worlds give each room its individual story – as unique as its guests. Our restaurants, awarded with Michelin stars and Gault Millau points, ensure culinary highlights.

Your journey to an exciting career start at the Front Office begins here in our recruiting video: HVLL (@hvll_official) | TikTok

To offer our guests valuable added benefits, we are looking for exceptional hosts like you for our Front Office Team!

• You are responsible for the security of the hotel at night
• You perform common reception tasks such as check-in, rooming, check-out, wake-up service, and fulfilling guest requests
• You competently look after our guests – personally, by phone, and in writing in German and English
• You manage the cash register, operate the telephone switchboard, and coordinate restaurant reservations
• You are responsible for the daily closing and check invoices, receipts, and credit card payments
• You assist with night-time tasks such as relieving the night porter
• You help with luggage service and take on minor tasks in room service – from preparation to service
• You adhere to hotel-specific standards (LQA, SDH, FTG) and quality management (QMS) according to ISO 9001

• You have experience in a similar position at the reception
• You have very good written and spoken language skills in German and English
• You possess very good IT skills (MS Office and Protel)
• You have a customer-oriented, communicative, friendly, and confident manner
• You are open in dealing with demanding guests from all over the world
• You can work independently, are flexible and reliable

Your Benefits

• Accommodation & Parking: Our furnished and affordable staff rooms as well as staff parking spaces are located in close proximity to the hotel.
• Financial: We offer position-appropriate remuneration, above-mandatory pension fund benefits, and share company success with you.
• Development: We support your personal and professional development with a variety of internal and external training courses through our "be different Academy".
• Discounts/Bonuses: You benefit from employee & family rates in our hotels, referral bonuses for recruited employees, part-time bonuses, subsidies for the daycare centre in Vitznau, and much more…
• Health/Leisure: Treat yourself daily to delicious meals in the affordable staff restaurant and enjoy the leisure area including a gym in our "Schiff Ahoi". We offer a wide range of activities in the region and organise great staff events annually.
• ... and many more benefits can be found here: HVLL – Hospitality Visions Lake Lucerne AG

Be the reason why every arrival begins with a smile!

If you also identify with our values "Passion, Innovation, Communication and Appreciation", then seize this opportunity and help shape the future of hospitality at Lake Lucerne with us.

We look forward to your application and to introducing you to our versatile company. Please use the "Apply" button on this page for your application. Unfortunately, we cannot process applications by e-mail or post.