Rocken®
Bern
CRM Engineer (m/f/d)
- 30 July 2026
- 80 – 100%
- Permanent position
- German (Fluent)
- Bern
About the job
Rocken® is a Swiss company based in Zurich.
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
Benefits:
ROCKEN Jobs:
Create profile:
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
CRM Engineer (m/f/d)
Responsibilities:
- You develop and implement CRM strategies to improve the customer journey in coordination with the marketing coordinator
- You are responsible for the strategic management, continuous optimisation, and data-driven development of the loyalty programme to increase customer retention and CLT
- You optimise customer segmentation and personalisation of marketing measures
- You take the lead on projects in the CRM area
- You lead campaign reporting and analysis for continuous improvement
- You work with the data analyst to analyse customer behaviour and value and segment target groups
- You coordinate with operational teams for efficient handling of support requests
- You share responsibility for the back office (telephone, email inboxes)
Qualifications:
- You have completed training or studies; further education in the field is an advantage
- You have CRM experience in e-commerce
- You have a strong customer orientation with a good understanding of CRM strategies and practices
- You are enthusiastic, resilient, and communicative
- You have an organised and independent working style
- You have good German skills; additional languages are an advantage
- You have an impeccable reputation (criminal and debt register extracts will be requested before contract signing)
Benefits:
- Flexible working hours
- Good transport connections and accessibility
- Sporting activities
- Market- and performance-based salaries
- Attractive training and development opportunities
- Open corporate culture
- Interesting and varied tasks/projects
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Bern
Contact
Gaël Altmann,
+41443852183
