Secretary at the Ambulatory Surgery Centre (ASC)

About the job

Administration

Secretary at the Ambulatory Surgery Centre (ASC)

The Ambulatory Surgery Centre (ASC) of the CHUV is looking for a secretary / file manager, at a 70% workload. The contract is permanent and the starting date is to be agreed upon.

Context

The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, the CHUV plays a leading role in medical care, medical research and education.

The Ambulatory Surgery Centre (ASC) provides care for patients undergoing outpatient surgical procedures. The ASC secretariat is the central point of contact between patients, medical and nursing teams, and the various stakeholders of the centre.

Mission

• You ensure the reception of patients and visitors, as well as the administrative and IT management of their files
• You manage patient movements in institutional systems (AXYA, DIGISTAT, SOARIAN)
• You prepare patient files, ensure their follow-up and transmission to medical and nursing teams
• You answer telephone calls and organise appointments according to doctors’ requests
• You manage CPC and post-operative appointments, notably for hand surgery
• You prepare and send patient appointment letters and manage rescheduling and cancellations
• You coordinate patient care between the different stakeholders of the centre and maintain administrative links with external medical practices
• You perform secretarial tasks for the centre: receiving and distributing mail, drafting correspondence, updating operational documents
• You ensure the proper presentation of the reception area and the Service’s brand image.

Profile

• You hold a Federal VET Diploma as a commercial employee or an equivalent qualification; medical secretary training is an asset
• You have at least 2 years’ experience in medical or administrative secretarial work
• You have excellent command of French and medical terminology
• You possess good knowledge of office software; knowledge of institutional tools is an asset
• You demonstrate autonomy, flexibility, interpersonal skills, diplomacy and organisational sense
• Available and flexible, you contribute to the continuity of the Service by covering absences or holidays during desk hours (06:30 to 18:00).

We offer

Becoming a collaborator of the Lausanne University Hospital means benefiting from:

• First-class social benefits, 20 days paternity leave and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th salary and 25 days of holiday per year
• A right to at least three days of training per year, with access to a varied offer within the CHUV Training Centre and partner training centres of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighbourhoods for people relocating to Switzerland from abroad
• Social, cultural and economic benefits offered to members of the H-Oxygène association
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles and discounts on the purchase of electric bikes)
• Quality hotel-standard staff restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Mrs Dounia El Abssy Azizi, at 079.556.27.64

As all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, please contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70

The CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and prevent any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly on our recruitment platform by them are not accepted and cannot be invoiced. Thank you for your understanding.