Dispatcher: Production & Quality Control

Move Switzerland with us.

Dispatcher: Production & Quality Control

Zurich Altstetten

01.12.2026 or by arrangement, limited until April 2028

60-100%

104093

This is what you can look forward to.

Are you ready for a new challenge? Our CompanyMail, Transport & Logistics department offers customised logistics and transport services and ensures the smooth transport of all luggage services and CompanyMail for our customers. No day is like the other with us. You enjoy working with people and can use your communication and language skills daily. The working hours in the 2-shift operation are from Monday to Friday between 06:30-23:00 and on Saturday and Sunday from 07:00-23:00.

This is what you will achieve.

• In this very varied role, you ensure disruption management on the rail and road network throughout Switzerland and find suitable solutions for our products in extraordinary incidents, such as operational disruptions or delays.
• You schedule shipments and tours and plan customer-oriented group luggage transports.
• As a dispatcher, you take over appointment arrangements in German, French, English and partly Italian with customers for the collection and delivery of travel luggage at home and monitor its timely collection and delivery.
• In addition, you provide professional support to our employees in case of capacity bottlenecks, misdirected shipments and other irregularities.

This is what you bring with you.

• As a proactive person, you like to take responsibility and work independently as well as solution-oriented. You combine high quality standards with great resilience.
• You are prepared for irregular working hours, including weekend shifts. A commercial basic education, ideally supplemented by further training in transport dispatching, characterises you.
• Ideally, you have dispatching experience in the areas of transport / rail traffic / rolling stock.
• You communicate fluently in German (at least C1) and have good knowledge (at least B1) of French and English.

Your salary and benefits.

We have a fair and progressive salary system and actively promote pay equality. Therefore, further and detailed information about the salary system is transparently available at SBB. This position is at requirement level G, regional allowance level 2. More about salary and benefits .

This is how the entry succeeds.

Your desire to move Switzerland with us is our greatest motivation. Therefore, we waive a cover letter for this position. If you still want to share your motivation with us, you still have the opportunity to do so in our application tool. Achieving great things is easier on a first-name basis. This already starts with your application.

We do not accept dossiers from recruitment agencies for this position.

About the position

Thomas Züst Phone +41 79 172 37 67