Sales Specialist Business Development (w|m|d)

01 April 2026
100%
Zürich

Job summary

Join JDE Peet's, the leading coffee company creating moments for millions. Enjoy a dynamic work environment with great benefits!

Tasks

Engage B2B clients through active phone outreach.
Qualify leads and support the sales team with appointments.
Maintain accurate CRM data and document activities.

Skills

Commercial training or equivalent, fluent in German and French.
Strong communication skills and customer engagement.
Experience with CRM systems, preferably Salesforce.

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About the job

Company Description

We are JDE Peet's. We create moments for millions. For every cup. With brands for every heart.

JDE Peet's is the world's leading pure coffee company. We provide about 4,400 cups of coffee per second in more than 100 countries. Driven by our strategy "Reignite the Amazing," we focus on brand-led growth with major brands such as: Jacobs, L'OR, Mastro Lorenzo, Lipton, Pukka, and Tassimo. In 2024, JDE Peet's achieved total sales of 8.8 billion euros and employed more than 21,000 people worldwide.

What is it like to work at JDE Peet's?

We are convinced that amazing things can happen over a cup of coffee. Together, we create moments for millions every day, turning ideas and opportunities into reality.

At JDE Peet's, we work as one team, guided by our values: Dare to amaze, Own it, Make it simple, Win together. Here you get the freedom to create new things, the courage to think beyond boundaries, and the support to develop your career in a global environment.

Become part of our team – and discover what greatness can be in your cup!

Learn more at JDE Peet's Careers

Job Description

As a Sales Specialist Business Development (w | m | d), you support our growth by addressing new and existing customers in the B2B environment, qualifying leads, and working closely with our field sales team. Your tasks include:

Active telephone contact in the B2B environment
Telephone and email acquisition of new and existing customers
Systematic telephone contact of defined customer groups
Qualification of leads and appointment scheduling including tour planning support for the field sales team
Support of the field sales team through close coordination and information sharing
Maintenance and updating of customer master data in the CRM system
Comprehensive documentation of all sales activities
Deputizing for scheduling technician deployments

Qualifications

For this role as Sales Specialist Business Development (w|m|d), we are looking for someone with the following skills and experience:

Completed commercial training, business studies, or a comparable qualification
Fluent German and French language skills, both spoken and written
Experience in telephone acquisition, inside sales, or call center is an advantage
Confident, convincing, and professional telephone manner
Strong communication skills and enjoyment of active customer contact
Structured, independent, and goal-oriented working style
Good knowledge of CRM systems (ideally Salesforce) and MS Office
Careful and precise work in data maintenance
Team player and close collaboration with the field sales team

Additional Information

Your Benefits

ZVV bonus pass
Subsidized parking
Pension fund
Professional social counseling

Start date: immediately
Location: Zurich
Contract: permanent
Working hours: 40 hours/week with flexible working hours

Your application at JDE Peet's

Apply for this position via the "Apply Now" button.

If you have questions about this position, you can contact Lena Kaufmann at lena.kaufmann@jdecoffee.com.

Our selection process usually includes an online assessment as well as personal or virtual interviews. In some cases, a pre-employment test may also be part of the process.

Become part of JDE Peet's – and help shape the future of coffee with us.

*Diversity, Equity, and Inclusion are values we anchor and live within the company under the umbrella "TrueYou." We create an environment for all employees characterized by diversity and difference, fairness and justice, and a sense of belonging that allows everyone to fully develop their potential.

If we can accommodate you with adjustments in the application process due to special needs, please let us know. We are happy to support you. DE&I is embedded in our global sustainability strategy: https://www.jdepeets.com/sustainability/ .

JACOBS DOUWE EGBERTS Switzerland GmbH

#unleashyourpossibility #acupofamazing

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Human Resources / Staff Management, Coaching / Career Consulting / Organisational Development