Albedis Lausanne
Lausanne
Bilingual Banking Customer Advisor FR/DE or FR/EN
- 14 October 2026
- 100%
- Temporary
- Lausanne
About the job
ALBEDIS is a leading Swiss recruitment partner, specialising in connecting talents and companies across a wide range of sectors, from support roles to management positions. As a member of Interiman Group, ALBEDIS relies on the combined expertise of its partner brands to cover areas such as architecture and real estate, finance, IT, life sciences, legal, and human resources, with a presence throughout Switzerland (Bern, Geneva, Lausanne, Zurich).
Bilingual Banking Customer Advisor FR/DE or FR/EN
Company Description
Do you have solid experience in the Swiss banking sector and feel comfortable on the phone in French as well as in German and/or English?
Join a dynamic assignment focused on customer relations, needs detection, and arranging qualified appointments.
Job Description
- Make outbound calls to existing clients or clients for whom the institution is a secondary bank.
- Present banking services in a professional and convincing manner.
- Identify clients’ needs and interests.
- Create a quality first contact and develop the interest of the interlocutors.
- Arrange qualified appointments for banking advisors.
- Ensure rigorous follow-up of exchanges and actions taken.
Profile Sought
- Proven professional experience in the Swiss banking sector.
- Excellent knowledge of the banking market and Swiss pension schemes.
- French and German or French and English.
- Experience in call centres.
- Very good interpersonal and customer relationship skills.
- Ability to present services clearly, professionally, and convincingly.
Interested candidates should be able to start the assignment quickly; please mention your possible start date.
They must subsequently provide a clean criminal record and a clear debt enforcement office extract.
