Business Travel Consultant Wetzikon (80 - 100% - m/f/d)

05 September 2026
80 – 100%
Wetzikon, CH

Job summary

Join Helsana as a Deputy Team Leader in the Contact Center! Embrace a dynamic work environment with great benefits.

Tasks

Support the team leader in daily operations and customer service.
Provide professional advice on health insurance and create offers.
Manage campaigns and ensure customer satisfaction until contract closure.

Skills

Completed commercial training or equivalent experience required.
Strong communication skills and a flair for sales and consulting.
Ability to work under pressure and flexibility during peak times.

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About the job

Company Description

We are the experts for new builds and conversions in the food and beverage industry as well as intralogistics. Our customers have trusted reliable concepts, efficient production and logistics processes, and practical implementation for over 10 years.

Now we are conquering new business fields. Shape the future of our customers in the metal and electrical industry with us!

Job Description

Technical operational planning, sophisticated systems and international implementation shape your daily routine:

You not only lead and manage customer projects from concept and layout to implementation
But also coordinate technical trades, schedules, quality and costs
As a strong communicator, you are our important interface to customers, suppliers, project teams and management
On site with the customer, you bring your implementation talent to bear and accompany assembly, commissioning and optimisation
In addition, you embody our guiding principle "Strengthen strengths" and continuously develop your team
Right in the thick of it! As a group leader, you share responsibility for further developing standards and processes
From the outset, you actively participate in the successful further development of the company and thus grow into a management position

Qualifications

You score with us with these skills and talents:

You have completed a technical apprenticeship (EFZ) in mechanical engineering, metal or electrical industry
In addition, you have the drive for further training as a certified technician HF, Bachelor FH in mechanical engineering, industrial engineering or equivalent
You manage plant construction projects technically, organisationally and economically securely thanks to your systematic, structured and solution-oriented way of working
You communicate confidently and appropriately with specialist planners, customers, suppliers and internal stakeholders
You have already successfully led and further developed a team
You use MS Office as well as digital planning and project tools routinely and command German and English at C1 level.

Additional Information

In this position, you actively shape the successful future of FactoryXperts!

As a specialised engineering company with 38 employees, we offer much more than coffee and fruit
"for free". You take on tasks with technical depth, creative freedom and international project reference. Short decision-making paths and a team that shares knowledge shape our daily routine. In our innovative environment, you can develop your professional know-how and leadership skills!

What else? You can find out in an initial introductory meeting.

Ms Andrea Lehmann will be happy to answer your questions: +41 71 929 91 66

We look forward to hearing from you!

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