Application Manager

Swatch Group Services

Bienne
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  • Publication date:

    29 September 2022
  • Workload:

    100%
  • Contract:

    Permanent position

Application Manager

The company

The Swatch Group Services LTD is a dynamic company of the Swatch Group providing high quality services to the Group organizations worldwide in the fields of Logistics, Information Technology, Customer Service and Real Estate. The company belongs to the Swatch Group, the world's largest watch maker with a portfolio of 17 brands of which Omega, Longines, Tissot and Swatch.

Application Manager

Job description

As an Application Manager, you will operate a portfolio of Group central applications. Having a deep overall technical vision of their infrastructure landscape and software modules, you are one of their central IT stakeholders to manage our portfolio of applications used by Swatch Group companies:

 

Your responsibilities

  • Provide technical support and coordination for our applications and provide Infrastructure management and application monitoring
  • Be responsible to coordinate the delivery of service to the business and ensures IT service is uninterrupted
  • Manage the portfolio of applications as service owner
  • Organize and provide technical implementations for all lifecycle changes
  • Provide 2nd and 3rd level of support with the help of partners, vendors
  • Coordinate, Design, Plan, Document, Prepare Releases
  • Manage enhancement, corrective changes according to applications lifecycle
  • Support new application deployment, infrastructure migration and upgrade projects
  • Work closely with the IT, internal business and external providers, defines requirements and sets expectations
  • Infrastructure management and application monitoring
  • Provide and maintain documentations

Profile

  • You have a Bachelor's or Master's degree in computer science or related field
  • You have 2 - 5 years' work experience in application domains
  • You are solution oriented and have analytical and problem solving skills
  • You are Service and Customer oriented with strong communication and collaboration skills in an international environment
  • You demonstrate ability with application lifecycle management
  • You are experienced in troubleshooting application issues
  • You apply standard methodology, techniques, procedures and criteria

Professional requirements

  • Experience with infrastructure technologies (VMware, active directory, firewall...)
  • Experience on Microsoft and/or Linux environment (client / server)
  • Experience with SQL language and Script language (PowerShell...)
  • Knowledge of IT marketplace and technologies (Cloud, Hybrid...)
  • Knowledge of security norms (GDPR), contracts management and SLA is a plus

Languages

  • Fluent in English and French, German is an asset

Company address

  • Working place is Biel Bienne or Bussigny

Contact

Contact

  • Swatch Group Services

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