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Boutique Assistant Manager, Watches & Accessories, Geneva
21.05.2019 | Employé | 100%

Boutique Assistant Manager, Watches & Accessories, Geneva

For our Clients multi-brand store located at Geneva airport, we are currently looking for a highly motivated,
flexible and seasoned Assistant Store Manager with a solid track record in Retail Sales and a first experience of Staff
Management.
POSITION
You will work with the Boutique team acting as a brand ambassador, while always ensuring an exceptional customer
service level both in and outside of the Boutique environment. Here are the important aspects of the job:
- Meet Boutique sales targets while constantly identifying opportunities to gain new clients and increase sales
- Advise clients across the product categories, constantly introducing add-on sales with the goal of maximizing sales
potential, units sold per transaction, and the basket value of each transaction
- Demonstrate how to incorporate strong product knowledge and storytelling in the sales process
- Educate team on how to Engage with clients to develop long-term relationships, leveraging different clienteling
tools, in order to foster brand loyalty
- Make sure all relevant customer information is captured, promote events/campaigns through email, phone, and
personalized notes and develop a client book
- Teach team how to greet, serve and advise customers giving the highest standard of customer service at all time
- Secure in-depth knowledge for all product ranges, focusing on the features / benefits of each collection
- Understand the competitive strengths and weaknesses that differentiates the brand products in competitive selling
situations
- Adhere to the visual merchandising guidelines and ensure full compliance with the brand in-store display standards
- Implement guidelines, security and operational procedures
- Execute daily administrative and reporting tasks and lead the inventory process
- Effectively manage possible customer complaints
- Be familiar with selling systems, cash, credit and exchange procedures while following the company's policies and
procedures
PROFILE
For this challenging position we are seeking for an experienced, results-oriented luxury Retail professional willing
to embrace this role for the long term. The following criteria are important for the job:
- Premium-Luxury product sales management experience is necessary, while watch experience would be ideal
- A prior boutique (assistant) management experience is expected
- Ability to manage a team, with strong sense of responsibilities
- Fluent in French and English. Another language would be an asset
- Professional presentation, excellent interpersonal skills; able to communicate effectively both verbally and in
writing
- Be a team player; pro-active attitude with excellent problem solving skills
- Responsible, dependable, punctual and flexible to airport shift-schedules
If you are seeking for a new sales & management challenge, we cant wait to hearing from you.

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