Executive Assistant EMEA

Executive Assistant EMEA

• Full-time

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Job Description

The Executive Assistant EMEA to the GM / AVP’s is a pivotal position designed to provide comprehensive administrative, sales, and project management support. This dynamic role demands a highly organized and proactive individual capable of managing the GM / AVP’s calendar, preparing crucial documents, and coordinating key meetings and travel arrangements. Additionally, the EA will play an integral role in supporting sales initiatives, liaising with internal and external stakeholders, and driving the completion of important projects. The ideal candidate will possess strong organizational, communication, and problem-solving skills, with a background in the software or tech industry being highly advantageous. This position offers the opportunity to work independently and collaboratively, fostering relationships with various teams, clients, and partners to ensure the success of the sales business.

Responsibilities:

• Manage the GM / AVP’s calendar, including scheduling meetings, appointments, and travel arrangements.
• Prepare and edit correspondence, communications, presentations, and other documents.
• Organize and maintain files and records, both electronic and physical.
• Handle incoming and outgoing communications, including emails, phone calls, and mail.EEA
• Coordinate and assist with sales meetings, events, and conferences, including preparing agendas, taking minutes, and following up on action items.
• Assist in the preparation of sales proposals, contracts, and other documents.
• Liaise with internal departments and external clients on behalf of the GM / AVP’s.
• Educate and support regional sales team on corporate policy
• On occasion will need to cover some wider responsibilities when it directly relates to Sales business success
• Track and help drive completion of key deliverables and follow up on outstanding items.
• Assist in the planning and execution of sales projects and initiatives.
• Coordinate and manage special projects as assigned by the GM / AVP’s.
• Build and maintain strong relationships with internal teams, clients, and partners.
• Serve as a point of contact for the GM / AVP’s, providing excellent customer service and support.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field preferred.
• 3+ years of experience as an Executive Assistant, preferably within a sales environment in the software or tech industry.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM software (e.g., Salesforce).
• Strong organizational, project management, and problem-solving skills with impeccable multi-tasking abilities.
• Excellent verbal and written communication skills.
• High level of integrity and discretion in handling confidential information.
• Ability to work independently and as part of a team.
• Strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners, and clients.
• Experience in the software industry, particularly with cloud solutions.
• Familiarity with project management tools and methodologies.
• Knowledge of sales processes and terminology.
• Ability to adapt to a fast-paced work environment and manage competing priorities.
• Fluid in English (both in writing and verbal abilities), with French and German abilities very much appreciated/preferred.

Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:

• 💼 Permanent Contract and a competitive compensation package (including stock options).
• 📍 Very good location next to the Prilly-Malley train station.
• 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
• 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days.
• 🤸 Free access to a fitness centre inside the building.
• 🚞 Reimbursement of the half-fare travel card for public transport.
• 🧑🏫 Reimbursement up to 50% of the cost of French classes.
• 🍉 Fresh fruit, cookies, and soft drinks as well.
• 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more!
• 📣 Bonuses for referring successful hires after three months of continuous employment.
• 🚚 We offer a relocation package to people who are coming from another country.

Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.