Credit Manager




Infos sur l'emploi


Unilabs is the largest provider of medical laboratory diagnostics for prescribers and hospitals in Switzerland and employs around 800 people.

Your Tasks

Reporting to the Head of Accounting & Financial Reporting, you will join the Accounts Receivable – Contentieux department, where you will become the supervisor of 5 people. Focus is on solution-oriented thinking, languages, and cooperation with other departments and third parties in the medical sector. As you are directly involved in the company’s cash management, this is a role with visibility where you will have the ability to develop new procedures and processes.

  • Working with the accounting team and project managers to ensure that the processes are in place to invoice on time
  • Supervise collectors who are responsible for decision making on customers, risk assessments and cash applications in multiple systems
  • Identify opportunities to improve automation and efficiency through policy, procedure, process and systems for the Swiss market
  • Monitoring aging and discuss corrective actions with local AR team and sales team
  • Create and drive the strategic operating plan within own area of responsibility
  • Manage the credit journey for the customers constantly looking for ways to improve the service offered
  • Work closely with Customer Service team to identify and support customers via the customer journey who are experiencing challenges in making payments on the terms originally agreed
  • Managing the order to cash cycle to ensure working capital objectives are achieved

Your Profile

  • Min. 5 years of solid experience in credit management understanding of the medical world (Health insurance /TARMED, OFAZ)
  • Min. 5 years Leading experience
  • Languages: French/English/German written and spoken at least at Level B2
  • Good communications skills (Interfaces with Insurance companies, Customer Service, IT, Collector Companies)

We Offer

  • An exciting and dynamic work environment with a lot of internationality
  • Taking responsibility and unfolding your potential
  • A positive working atmosphere with a partnership and appreciative corporate culture
  • Attractive fringe benefits as well as a 40-hour week and 5-weeks vacation
  • Annual fee for your personal analyses and special prices for radiological advice from the Unilabs Group


  • Sandra Nicolaidis
  • Unilabs