Customer Experience Intern

Are you passionate about customer experience, events, and creative collaboration? Join gategroup, the global leader in airline catering and onboard retail, for a 6-month, full-time internship starting in Q4 2025 within our Customer Experience team. This hands-on role offers the opportunity to support impactful projects and customer engagement initiatives across a dynamic, global business. As part of the Customer Experience & Commercial team, you will contribute to two major initiatives:

• The development of our flagship Customer Engagement Event (Q4 2025 & Q1 2026)
• The creation and launch of the gategroup Cookbook (Q3 2025)

This internship provides a dynamic learning environment and the chance to make a real impact on the success of gategroup’s Customer Experience and Commercial teams.

Main Responsibilities

• Support project management for customer events, collaborating with culinary, commercial, marketing, and regional teams

• Assist in the design, production, and distribution of the gategroup Cookbook

• Prepare Key Event Schedules, craft engaging presentations, and coordinate cross-functional activities

• Help keep projects on track in terms of scope, timeline, budget, and deliverables

Key Skills

• You have minimum a Bachelor’s degree in Business, Marketing, Economics, Hospitality or a related field.

• You bring solid organizational and project management skills, with the ability to coordinate across multiple teams.

• You are confident researching, analyzing, and presenting information, with keen attention to detail and a focus on results.

• You adapt easily, think proactively, and enjoy solving problems in dynamic, fast-paced environments.

• You are fluent in English, proficient in Microsoft Office, and ideally have some knowledge of Adobe Creative Suite.