Genève
Il y a 2 heures
Senior Switchboard & Office Services Coordinator
- 28 mai 2026
- 100%
- Durée indéterminée
- Genève
À propos de cette offre
The role also oversees telephony systems, travel coordination, and facility requests, delivering efficient, service-driven operational support in a demanding environment.
Our client is an international company based in Geneva.
Missions
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Operate and manage a high-volume, multilingual switchboard (French/English required; additional languages are a plus), ensuring seamless call handling and exceptional service at all times
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Oversee the CISCO system, including call routing, message handling via the operator console, and support for senior management and executive-level communications
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Handle all interactions with the utmost confidentiality, discretion, and professionalism, particularly when dealing with VIPs and senior stakeholders
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Apply strict security protocols, including identifying and managing suspicious or fraudulent calls
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Coordinate travel arrangements, including:
- Advising on domestic train travel (CFF)
- Managing international travel requests
- Administering subscription renewals
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Manage and follow up on facility-related requests via the internal ticketing system, ensuring proper coordination with relevant teams and timely resolution
Profil du candidat
Profile
- Proven experience (minimum 5 years) in a similar role within a high-expectation, service-driven environment
- Strong command of French and English (C1 minimum); additional languages are an advantage
- Solid technical comfort with telephony systems and administrative tools
Personal Attributes
- Service-driven, proactive, and solution-oriented mindset
- Excellent communication and interpersonal skills, with the ability to interact confidently across all levels of the organization
- Strong ability to remain calm and efficient under pressure
- High level of discretion, tact, and reliability
- Team player with a collaborative approach and willingness to share knowledge
- Ability to explain processes clearly and support users in a pedagogical manner
Conditions et Avantages
Full time role.
À propos de l'entreprise
Genève
Avis
- Style de management4.4
- Salaire et avantages4.0
- Opportunités de carrière4.4
- Ambiance et conditions de travail4.4