SIR Service d'Intervention Rapide SA

15 reviews

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  • Highest rating
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Very nice company from SIR

5.0

  • Salary and benefits
    5.0
  • Management style
    5.0
  • Working atmosphere
    5.0
  • Career opportunities
    5.0
Former employeePermanent

04 August 2025

What works well?

Very nice company, very serious and human. I was very well looked after from start to finish. It's the best security company in Geneva and Switzerland.

What could be improved?

Nothing, everything is perfect. I really enjoyed working with very good security guards, the intervention team. The HR team listens to the agents. It's the best, if not the best, security company in Switzerland.

Translated from French

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An experience to avoid

1.0

  • Salary and benefits
    1.0
  • Management style
    1.0
  • Working atmosphere
    1.0
  • Career opportunities
    1.0
Former employeePermanent

18 June 2025

What works well?

My experience at SIR SA was extremely disappointing. The working environment is marked by constant pressure, chaotic internal communication and a blatant lack of respect for employees. The company sometimes requires people to come to work even when they're ill, which demonstrates a management style totally disconnected from staff well-being. There is no recognition of effort: the risks taken in the field are high, but are not accompanied by any bonus or form of compensation. The working atmosphere is tense, with everyone working in fear of making a mistake or being called to order unjustifiably. What's more, deadlines are unrealistic and often changed at the last minute, without consultation... In short, the working environment at SIR is toxic, poorly supervised and deeply unbalanced. I would strongly advise anyone concerned about their personal and professional balance not to join this organization.

What could be improved?

The company operates with a profound lack of ethics. Deadlines are imposed without logic or respect for realities on the ground, and commitments made by management are very often not kept. Respect for employees' private lives is almost non-existent: constant pressure to work even when ill, intrusion into personal lives, out-of-hours calls... The atmosphere is deleterious: constant tension, total lack of recognition, and major risks in the field with no compensation. The company puts its profits before the health and safety of its employees. Internal communication is disastrous. Essential information is always late or unclear, and decisions are taken opaquely, often without consultation. The general impression is that management is playing with the limits of the law to maximize profits, even if it means exhausting staff or bending certain rules. In short: a toxic structure, poorly organized and profoundly unfair to its employees. I would strongly advise anyone serious about their values not to apply.

Translated from French

Employer comment

23 June 2025

We have taken careful note of this comment, even though it is not in line with the reality of our day-to-day operations. The accusations made are serious and in no way reflect the practices or values of our company. At SIR SA, we attach great importance to respecting labor laws and the health of our employees, and we strive to create a professional climate based on dialogue, fairness and recognition. The situations described in this testimonial do not correspond to the facts, nor to the feedback we receive from our teams. We are fully aware that each professional experience is unique, and that disagreements may arise. We are open to criticism as long as it is expressed sincerely, constructively and respectfully. With this in mind, we encourage the person who sent us this message to contact us directly if they wish to contribute to a real improvement, so that we can have an honest and concrete exchange of views.

Translated from French

An unlucky apprenticeship

1.0

  • Salary and benefits
    2.0
  • Management style
    1.0
  • Working atmosphere
    2.0
  • Career opportunities
    2.0
Former employeeApprenticeship

07 June 2023

What works well?

This company is very good for an agent who wants to learn how to move the boss's groceries, work 2h39 a day and otherwise wait and clean the car.

What could be improved?

A training plan that leads to as one of the company's core values.

Translated from French

Employer comment

18 July 2023

Thank you for your feedback. Every learning experience is important to us and we strive to create a positive and supportive environment for professional growth. We are surprised by your comments, as they do not reflect our commitment to the training, development and involvement of our employees in various assignments. We remain committed to providing opportunities for growth and ensuring the satisfaction of our staff. Your feedback is important to us and we will continue to work to meet the expectations of all our employees.

Translated from French

Average hours

1.0

  • Salary and benefits
    1.0
  • Management style
    1.0
  • Working atmosphere
    1.0
  • Career opportunities
    1.0
Current employeeLimited

19 October 2021

What works well?

The hourly wage is more than adequate (in accordance with the Security Agreement)

What could be improved?

The fairness of being able to sign up for assignments. Often there are not enough hours to take and it is complicated to pay the bills at the end of the month. The program to announce your availability is not user friendly

Translated from French

Employer comment

15 January 2023

Thank you for your feedback. We emphasize to all our auxiliary staff that there is no guarantee of hours. As off-peak periods are fortunately rare, we strive to maintain fairness in the distribution of assignments during these periods.

Translated from French

Disappointing experience

1.0

  • Job description
    3.0
  • Application process
    1.0
  • Personalized answer
  • Response time
    1.0
ApplicantPermanent

02 October 2021

What works well?

The image but in the acts it is average. A company that is not as family oriented as it claims to be

What could be improved?

The response time to my application was long, I had to send my file back several times. The person on the phone did not speak clearly, the first consideration was not very human. Then I was received for the interview but we don't know how long it will take to be hired. The recruiters were not very clear.

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Employer comment

15 January 2023

Thank you for your feedback. We regret that it was negative. We recognize that the procedure is quite long due to our field of activity requiring thorough checks of each application. Nevertheless we strive to provide the best possible response to all our contacts and are constantly looking for ways to improve our processes.

Translated from French

The best safety box in Geneva

5.0

  • Salary and benefits
    5.0
  • Management style
    4.0
  • Working atmosphere
    4.0
  • Career opportunities
    3.0
Current employeePermanent

27 May 2021

What works well?

The ITS remains one of the only companies in Geneva to have human values. We are not just numbers like in other companies, it remains a family business. Salary above the CCT working rhythm at the top prestigious customer so pleasant working conditions possibility to do overtime on voluntary PAID (yes yes you are not dreaming)

What could be improved?

Visibility, especially on social networks, may be, but I don't know the company's philosophy on this.

Translated from French

Employer comment

12 September 2023

Thank you for your complimentary feedback on our corporate culture and working conditions. As far as our visibility on social networks is concerned, we do indeed adopt a discreet approach in line with our corporate policy. However, your feedback is invaluable and will help us refine our communication while remaining true to our values.

Translated from French

Confidence, autonomy and quality

5.0

  • Salary and benefits
    5.0
  • Management style
    5.0
  • Working atmosphere
    5.0
  • Career opportunities
    5.0
Current employeePermanent

28 May 2020

What works well?

The company's strategies are totally in line with its values. A strong trust is placed in the employees who can work autonomously and provide a very high quality of service.

What could be improved?

I do not see any important areas for improvement at the moment.

Translated from French

Employer comment

05 October 2023

Thank you for your positive feedback. We're delighted that you feel our strategies and values are aligned, and that the trust we place in our employees translates into high quality service. Your satisfaction and feedback are important to us. Even if you haven't identified any major areas for improvement, please know that we are always open to suggestions. Thank you for contributing to our success.

Translated from French

A large professional family

5.0

  • Salary and benefits
    5.0
  • Management style
    5.0
  • Working atmosphere
    5.0
  • Career opportunities
    5.0
Current employeePermanent

27 April 2020

What works well?

Very well organized and "big family" atmosphere. Each employee is considered as a unique person and this is what makes the difference for a company. We are not just "numbers". In addition, the ITS has received the Fair On Pay certification which proves that the company pays its female and male employees equally.

What could be improved?

There's not much room for improvement. The company is running well and has been doing so for over 40 years thanks to fair management for all. The work is hard but interesting and always recognized. All employees are proud to work for SIR and this is rare for a company in 2020.

Translated from French

Employer comment

05 October 2023

Thank you for your glowing feedback. Your recognition of our "big family" culture and the unique value placed on each employee touches us deeply. Our Fair-On-Pay certification illustrates our commitment to fair compensation, and we're delighted that it's been noticed. Your pride, and that of all our employees, is a reflection of our ongoing dedication. Thank you for being part of this wonderful adventure that has been SIR for over 40 years.

Translated from French

Respect for the CTC, People and Privacy

5.0

  • Salary and benefits
    5.0
  • Management style
    5.0
  • Working atmosphere
    5.0
  • Career opportunities
    5.0
Current employeePermanent

27 April 2020

What works well?

Employee recognition and training. Work equipment and tools are adapted.

What could be improved?

Nothing, it's an excellent company with a very good philosophy. The values of the company are representative

Translated from French

Employer comment

05 October 2023

Thank you very much for your feedback. It is gratifying to know that you value the recognition, training and tools we provide. Your appreciation of our philosophy and values reinforces our commitment to our teams. Although you have not identified any areas for improvement, we remain committed to continuous improvement. Thank you for your commitment and trust.

Translated from French

If you do your job, there's trust.

5.0

  • Salary and benefits
    5.0
  • Management style
    5.0
  • Working atmosphere
    5.0
  • Career opportunities
    4.0
Current employeePermanent

24 April 2020

What works well?

Of the different companies I have tested, the Rapid Response Service is by far the best, both from a human and professional point of view.

What could be improved?

Personally, I don't see any facets that need to change. Both from the point of view of safety at work, from the point of view of salary (above normal) and the working conditions are very good.

Translated from French

Comment this review

Tips & Guidelines

When responding to a review, please:

  • React promptly and professionally, without anger
  • Thank all reviewers, even for negative feedback, and show empathy
  • Offer help and solutions, taking responsibility for any issues
  • Share your perspective if you disagree

More details in our guidelines.

2000 characters maximum

Your comment will remain anonymous, and your email will not be published. It will only be used for identification purposes. You will receive a confirmation email after your comment is approved.

By submitting this form, you confirm that you have read and agree with our General Terms and Conditions and Privacy Policies.

Overall ratings

3.9
Based on 15 reviews
5 stars73%4 stars0%3 stars0%2 stars0%1 star27%
  • Management style
    4.1
  • Salary and benefits
    4.2
  • Career opportunities
    4.0
  • Working atmosphere
    4.1

Review this company