Service Desk Coordinator

Evooq SA

Evooq SA


Key information

Service Desk Coordinator
Activity rate:
70 – 100%
Contract type: 6 to 12 months, renewable.
Languages: Fluent in English and French
Workplace: Avenue de la Rasude 5, 1006 Lausan

As we continue to grow, we are seeking a motivated Service desk Coordinator to lead and coach a small team of interns. This is a temporary position, with a renewal opportunity or conversion into a permanent role

What you will do as a Service desk Coordinator:

  • Supervise a team of interns, including workload management, coaching and proper achievements of the activities within the defined timeline.
  • Digitalize structured products data for risk analysis purpose
  • Perform quality checks and ensure clients’ satisfaction with our services

What you will need as a Service desk Coordinator:

  • Minimum 3 years of experience in banking and back-office operations roles.
  • Previous experience with structured products i a plus.
  • Fluent in French and English

What sets us apart:

  • Humble, Curious, and Pragmatic: Our workplace thrives on humility, curiosity, and practicality, shaping a unique work culture.
  • Our employees and customers: We deeply value our employees and customers, taking immense pride in what we offer..
  • Software excellence: At our core, we appreciate well-written, maintainable, testable, and extensible software. This dedication to excellence reflects in our products and services.
  • Cutting-edge technology stacks: Our technology stacks are not just up-to-date; they are modern, reliable, scalable, and maintainable. Explore the intricacies of our technological prowess at link to our full technology stack.

About us

We are headquartered in Lausanne, with additional offices in Zurich and Singapore. We operate as a group of highly autonomous teams that take responsibility for their projects and interact with each other based on mutual trust. No matter the location, we make sure our employees feel comfortable, productive and happy.


No recruitment agencies please