Bern
IT Support Engineer (m/f/d)
- 07 August 2026
- 80 – 100%
- Permanent position, Supplementary income
- German (Fluent)
- Bern
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents on the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
IT Support Engineer (m/f/d)
Technology that saves lives – that is the core of this work. Our Rocken partner develops and sells highly specialised medical and safety technology. From ventilators to anaesthesia systems to gas detection and respiratory protection technology: the solutions are used where precision and reliability matter. The field of activity includes technical customer service as well as support for hospitals, clinics and emergency services. You ensure that medical devices function flawlessly, perform maintenance and assist with installations. You work closely with users and ensure that complex systems run safely and efficiently. Personal responsibility is highly valued here. Flat hierarchies and a clear focus on technical excellence characterise the daily work. You operate in an environment where your expertise truly counts. Ready to take responsibility and work with state-of-the-art technology? Then our Rocken partner looks forward to your application.Responsibilities:
You provide employees on-site and in the home office with a modern and stable IT workplace
You take care of the provision of end devices such as laptops, printers and telephones
In 2nd-level support you assist with complex IT problems and find solutions when the Global Service Desk cannot help
You operate, monitor and maintain the IT infrastructure and manage user accounts, access rights and software assignments
You actively participate in projects and take on partial project responsibility if required
Qualifications:
You have a qualification as an IT specialist or many years of professional experience in the IT field
You are proficient in Microsoft 365, hybrid environments, Active Directory/Azure Entra, Intune as well as network basics (TCP/IP, DNS, DHCP, WiFi)
In the service desk you work in a structured manner and are familiar with processes such as ITIL and incident management; automation tools and virtualisation technologies are an advantage
You work independently, solution-oriented and as a team player and bring analytical thinking skills
Very good German language skills in spoken and written form
Benefits:
- Open corporate culture
- Flat hierarchies
- Experienced and dynamic team
- Interesting and varied activities/projects
- Attractive training and development opportunities
- Coaching and mentoring
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Bern
Contact
Dani Camoes,
+41443852126
