Rocken®
St. Gallen
Service Desk Engineer (m/f/d)
- 28 July 2026
- 80 – 100%
- Permanent position
- CHF 65 000 - 80 000 /year
- German (Native language), English (Intermediate)
- St. Gallen
About the job
Rocken® is a Swiss company based in Zurich.
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in personnel recruitment and career planning.
State-of-the-art logistics meets tradition: Our Rocken partner is one of the established players in the transport and logistics sector. With a broad portfolio ranging from general cargo transport to crane logistics, contract logistics and value-added services, the company offers tailored solutions for demanding customers. The field of activity covers all facets of modern transport ecology – from paperless processes through a dual transport system to CO2-optimised procedures. Warehousing, assembly and night express complete the offering. The working method is characterised by innovation and a strong focus on sustainable solutions. Initiative and the desire to actively shape processes count here. Sounds like your next career step? Then apply now and become part of a team that rethinks logistics – with our Rocken partner.
ROCKEN Jobs:
Create profile:
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in personnel recruitment and career planning.
Service Desk Engineer (m/f/d)
Salary - CHF65,000 - 80,000State-of-the-art logistics meets tradition: Our Rocken partner is one of the established players in the transport and logistics sector. With a broad portfolio ranging from general cargo transport to crane logistics, contract logistics and value-added services, the company offers tailored solutions for demanding customers. The field of activity covers all facets of modern transport ecology – from paperless processes through a dual transport system to CO2-optimised procedures. Warehousing, assembly and night express complete the offering. The working method is characterised by innovation and a strong focus on sustainable solutions. Initiative and the desire to actively shape processes count here. Sounds like your next career step? Then apply now and become part of a team that rethinks logistics – with our Rocken partner.
Responsibilities:
- You independently handle tickets within the scope of change, release, incident and request fulfilment management.
- In this role, you competently support users in handling their ICT equipment.
- As an IT customer support specialist, you thoroughly analyse faults and develop suitable solutions together with experts.
- You install PCs, tablets and mobile phones and commission them professionally.
- You manage user accounts and permissions in IT systems securely and reliably.
- In this role, you actively participate in ICT ordering processes as well as administrative tasks.
Qualifications:
- Completed vocational training in IT or a comparable field and a clear motivation to enter the ICT world
- Ideally, initial experience in service desk and customer support as well as in handling ticket systems
- Strong interpersonal skills and very good communication abilities
- Quick comprehension to efficiently analyse IT problems and find practical solutions
- Good knowledge of M365 and a strong willingness to learn new technologies and subject areas
- German at native level as well as good English skills, additional languages such as French or Italian are an advantage
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
St. Gallen
Contact
Marius Feurer,
+41443852186
