Dietlikon
IT Support Specialist (m/f/d)
- 12 August 2026
- 80 – 100%
- Permanent position
- German (Fluent), French (Intermediate)
- Dietlikon
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
IT Support Specialist (m/f/d)
How do you actively shape the future of electrical engineering? Our Rocken partner is a recognised professional organisation in the field of electrical, energy and information technology. From standardisation to inspection to further training and engineering – the range of services is broad and of the highest standard. Here, standards are created that have an impact far beyond individual projects. The field of activity includes consulting, testing and certification in areas such as photovoltaics, electromobility, building automation and energy supply. The work is technically demanding and has a direct impact on safety and sustainability. Professional exchange is highly valued – through conferences, industry events and interdisciplinary collaboration. Responsibility, expertise and team spirit characterise everyday work. Are you ready to contribute your expertise in an environment that truly makes a difference? Then we look forward to connecting you with our Rocken partner.Responsibilities:
You are the first point of contact for employees regarding technical issues related to workplace, devices and applications.
You personally handle support cases by phone and via digital channels, ensuring quick solutions.
You record incidents and work steps transparently in the central support platform.
You set up notebooks, peripherals and software and ensure their flawless functioning.
You support users in using their digital work environment and explain technical matters clearly.
Qualifications:
You have completed training in the IT field, for example as an ICT specialist or with a comparable background.
You have initial practical experience in user support and enjoy direct contact with people.
You work reliably, service-oriented and independently and seek pragmatic solutions even in tricky cases.
You communicate in a friendly, clear and professional manner and actively contribute to the team.
You have very good German skills as well as basic French skills.
Benefits:
- Flexible working hours
- Home office
- Good transport connections and accessibility
- Experienced and dynamic team
- Attractive training and development opportunities
- Interesting and varied tasks/projects
- Flat hierarchies
- Open corporate culture
- Free fruit and drinks
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Dietlikon
Contact
Gaël Altmann,
+41443852183
