Zürich
IT Systems Operations Engineer (m/f/d)
- 03 August 2026
- 80 – 100%
- Permanent position
- German (Fluent), English (Intermediate)
- Zürich
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
IT Systems Operations Engineer (m/f/d)
Salary - CHF95,000 - 115,000How would you like to become part of a company that rethinks payment solutions? Our Rocken partner operates in the field of modern payment systems and financial services. They develop innovative solutions for retail – from traditional business to digital sales. The seamless integration of various payment methods and channels is central. The company combines technology with customer-oriented services, creating real added value for retailers and end customers. Professionals work here who shape complex processes with foresight and pragmatism. Short decision-making paths and a clear focus on results characterise the working day. Are you ready to take on responsibility in a dynamic environment? Then we look forward to connecting you with our Rocken partner.
Role:
In this role, as an IT Systems Operations Engineer, you ensure stable, secure, and group-compliant operation of the central system and infrastructure platforms. You are responsible for implementing, adhering to, and further developing guidelines, standards, and architectural principles in the system environment. Additionally, you handle 1st and 2nd level support requests, analyse faults, resolve issues, and initiate escalations if necessary. With a structured working method, consistent standard implementation, and thorough documentation, you ensure sustainably high service quality. You apply your several years of experience in the infrastructure environment, your knowledge of Windows server and client systems, and ideally also Linux, and convince through clear communication, independence, and customer-oriented behaviour.
Responsibilities:
- You ensure the stable, secure, and group-compliant operation of the system and infrastructure platforms.
- In this role, you consistently implement group guidelines, standards, and architectural principles in the system environment and further develop them.
- You handle 1st and 2nd level support requests including analysis, troubleshooting, and escalation.
- As an IT Systems Operations Engineer, you work in a structured manner and ensure consistent implementation of standards.
- You ensure sustainable performance in your role through clean and comprehensible documentation.
Qualifications:
- Completed training or equivalent qualification in computer science or systems engineering
- Several years of professional experience in a comparable role in the infrastructure environment
- Confident handling of Windows server and Windows client systems
- Additional knowledge of Linux systems is an advantage
- Strong communication skills, independent working style, and analytical thinking
- Customer-oriented, professional personality with fluent German skills and ideally good English skills
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Zurich
Contact
Buse Aslanvuran,
+41443852138